スタッフが皆さんフレンドリーで居心地が良かった。

The environment was truly comfortable for family, especially with children. Also, hotel staff were pretty friendly and thoughtful, we were absolutely satisfied.

食事もプールも良かったです。 ただスパが工事中だったのとトイレが流れないのが残念でした。 オールインクルーシブホテルではリーズナブルなので完璧でないのは仕方ないかもしれません。

子連れには最適　バスでショッピングモールに行くのも簡単です。運転手に降りる場所を言うと　教えてくれます。 ショーも素晴らしいし、食べ物も美味しく　スタッフもフレンドリーでした。 キッズプール、キッズルームも孫も大喜びでした。

ホスピタリティが高くサービスはとても良いです。レストランは予約不要ですが、時間帯によっては２時間待ちもありました。リピートしたいです。

We recently stayed at the Seadust. This is our second time at this facility. Let me start with the positive, We really enjoyed the steak house and Japanese restaurants. The food was really good for a resort. The hotel workers are very helpful and always willing to assist if you need anything. The rooms are very clean and our fridge was always stocked with beverages, now let me start with all the negatives. All fun activities like the nightclub, bars and shows end really early. We were having a blast at the karaoke night and the club was full, when 11pm hit they shut everything down without considering all the adults were there to have a fun time. The main reason we will not be returning to this resort is the timeshare company (Infinity) at the entrance. They are so annoying that everytime we walked out to the lobby, we had to hear their spill. Every morning between 7-9AM our room phone was non stop by these people. They do not respect your time and they harass you to attend their famous breakfast. The hotel should do something about this matter cause it was share to us by lots of couples that they had the same feelings like us. If the timeshare company wasn't at this location, We would have rate it higher..

El hotel ya es viejo, descuidado, las albercas equis.. lo unico padre era el area de niños, y los shows de el teatro... la comida era mala. Las sabanas y almohadas asperas y duras

Me encantó siento que es un hotel con las 3 B y si. Duda alguna voy a regresar,sobre todo es un excelente hotel para ir con niños y familia

The hotel was nice and clean staff was awesome, only one thing that was bad the room that we got on the first night the bathroom had a very bad smell but the staff moved us to a different room thanks 😊

I had no hot water in my shower. Food was terrible. Only good restaurant was Samurai.

Tudo impecável!!!!! Maravilhoso

Very good

Very family-friendly, the staff goes out of their way to make sure we have a great experience! The restaurants were terrific!

Nice

My friends and I visited in June 2026 and had a wonderful time.

Awesome place for family.

Upon arrival the staff was attentive. The resort itself was very clean and had breath taking views! Beach and pools were a clean, fun place for children & adults with many activities. Buffet and restaurants served outstanding food. Every meal was delicious and fresh. Our room was cleaned everyday. Overall 10/10 experience. We also booked a spa package that was done phenomenally!! I would definitely recommend to anyone who wants to visit Cancun!

Make to use the gym useable

The staff are friendly and accommodating

Very good to stay on a family vacation. The pools are great and just go down some stairs for the beach.