2度目の滞在でしたが、冷蔵庫がなかったので、買ったチーズなど、フロントに頼んで別途冷やしておいてもらえて助かりました。朝食が気に入っています。コーヒーマシーンでは濃いので店員さんに頼んで薄いのを次回頼もうと思います。紅茶は、頼んで入れてもらえます。親切で安心でした。

フロントが管理能力がない

エレベーターが無い。それにもかかわらず荷物が大きくても部屋の場所に配慮が無い。駐車に際して受付時に連絡が無くそねためホテルの駐車場にも関わらず違反切符を切られた

Staff were great, room was comfortable, easy to park and breakfast was good. Will be returning.

Lovely room and amazing to have snacks

Stayed at this Hotel last year and its always been an excellent stay , excellent facilities, and lovely roomwhich was spotlessly clean.

Comfortable bed, clean rooms, friendly staff

Stayed over with a few other friends/family. Two of the rooms had a damp/drain smell which was unpleasant. Otherwise room was clean and well equipped. Close to shops etc.

Fantastic stay with great little touches like Morton Brown.

Excellent executive room. Very comfortable. Parking option a must and the early check in fee is reasonable.

Cramped tatty deco unclean toilet / check in poor Servise made to feel a nuisance at check in

Just a flying visit on the way through. Lovely hotel. Good location, easy check in, nice room, very clean, although pretty noisy - squeaky floorboards and lots of noise from the corridor but tolerable for a one night stay. I was a little bit surprised that a glass of wine and a Diet Coke came to £22 but that will teach me for not checking the menu before ordering!

Great place to stay…

Felt like we were in basement with cleaners there was a window that wouldnt open & looked out onto a brick wall not the best outlook. Also cupboard for hanging clothes couldnt use as it smelt damp & unclean. These problems you dont expect with a 4 star hotel room didnt reflect the money paid.

I had a single room, comfortable and convenient, it was very easy to check in and then check out when I left

Disappointed with room as first night there was a wedding going on way after midnight hard to sleep because of the noises and then second night woke up early in the morning thanks to binmen sounded like they were in my room. Not a relaxing stay over both nights.

We stayed here during a work trip. It was a great place to rest and spend time in the room. They have a bottom floor that’s underground that one of the staff put us in when we arrived early but was so appalling that we asked to change. The room we got was wonderful on the 1st floor, I don’t know if they see Expedia and just give you the worst room but it’s not the first time its happened in London. I also needed to upload 50gb and although the staff didn’t know how to help, we figured out ourselves that the internet is is way faster in the conference room close to the router that in our actual room, which saved me. It’s a great place to stay if you’re in town for work or pleasure. Would recommend.

Extras for parking, early checkin, luggage storage!!

Nice hotel, friendly staff and super convenient.

The property eas very nice staff where excellent. I found the bathroom very small.