The apartment met all expectations. What surpassed expectations was the staff! Andres and Javier in reception are both incredibly nice human beings who went above beyond (helping with luggage, walking me to the unit, getting maintenance late in the evening to repair the a/c.) Even the 2 maintenance men were personable and competent. Add the lending library in the lobby and I won't stay anywhere else in Benidorm!

Good location, clean, towels and toiletries provided

lovely room nice decor everything you need nice balcony only downside was the view none existant looked at back of houses

Perfect location in the heart of old town, a busy street yet, so quiet at night. Would definitely return

Great stay, returning guests, recommend. Great location, clean, helpful staff.

Bra beliggenhet, rene og fine rom.

Clean room, friendly reception staff.

Stayed here before and it didn't disappoint again, it is spotlessly clean with great

We arrived 1am in morning checked in went to our room got into bed there was a very loud buzzing noise coming from electrical distribution box we thought to late to do anything. We had fallen a sleep and phone rings so got out of bed and answered it. It was man from reception to say he had forgot to take payment I explained I had already paid through Hotel.com he said no I must pay in the end I put the phone down on him and got into bed, buzzing noise still going. Just about fell asleep knock on door it was the man from reception saying I must go down and pay or he would call the police. I said I had paid he was not having said I would sort with reception in the morning no said now or police would be called. So went down this was now nearly 2am only to find I had paid very annoyed told him about the noise he said he would report it. He did offer a new room but we had been travelling all day and it’s was 2am my wife undressed and in bed I declined. Complained in the morning to reception about it all and they apologised said sorry the man was on training. Said about noise and that we had very little sleep but refused any type of compensation for the issues. I suggest anyone staying at this place NOT TO STAY

Really nice staff and great customer service

Very friendly and very helpfull staff. room was very nice. nice roof top. I found it abig advantage being able to leave our cases till we went home as we wasn't leaving till 8 in the night. Also the refreshing room were you can have ashower and get changed. Thank you

Was clean and comfortable, was in the annex, beware of a flight of stairs if your not very mobile.

Sentralt , fin stor rom med balkong

Det är rent och snyggt. Trevlig personal. Nära till strsnden.

Everything was good

Awsome! Will definitely be staying again

Vi fik først en lejlighed ud til en skart. Vi fik dog med meget besvær et godt værelse. Værelser nu gemmen Hotel. Com er nu dårligere end før!!!!!!!!!

Have stayed here before so we knew what to expect regarding premises Check in could have been friendlier and more informative and we were not advised of how to operate safe and the fact that we had to pay Female staff were friendly and helpful But we found male staff very unfriendly and unhelpful and at times rude and dour This won’t put us off from recommending or returning as property is in excellent position and condition and great value for money

Great area in the old town

Clean and basic ok for a session weekend