Firstly the staff were brilliant, nothing was too much trouble, very friendly, very helpful. Bar and dining room very good. We paid extra for an upgrade room and felt, although the room had plenty of space, it was a little dated and very dark, especially the bathroom.

The Staff are very helpful & friendly. The hotel restauraunt & Bar area are very nice. Breakfast is good with great service from the staff. Hotel is in a great spot on the high street close to everything you may want to visit, Shops Restauraunts & Bars. Beach is only a few minutes walk. I stayed with my Wife for 3 nights in a V - Residence room. Rooms are quite big with 2 single beds pushed together, the mattresses were very springy so not very comfortable also noisy when you moved around or turned over. There was a small area to hang your clothes but we could only fit 3 items each on the hanger area. The ironing board was uneven when you tried to use it and the iron leaked all the time when used. There is a free safe a kettle with the usual tea & coffee etc. The Espresso coffee machine leaked both times i tried to use it, so gave up trying. The carpet outside the bathroom door seemed slippy if you walked on it with bare feet, my wife slipped on it coming out of the bathtoom.The Bathroom had lots of toiletries however the toilet seat was loose and the shower tub was very difficult to get in and out of safely, it was so unsafe my wife went home after the first night, i was am 6ft and i struggled it is very deep, awful idea. A normal shower tray would be much safer. I was going to ask to be moved but as i was checking in, another guest checking in was asking if he could have a different room but was told they are very busy and had no rooms available. So never asked to move

Facilities and staff were excellent definitely going to stay here again

Very good place to stay. Modern facilities and great friendly and helpful staff. Will definitely be back.

Hotel was fab only criticism was noise until late from party below from which we never got much sleep

My wife and I could not fault anything about this hotel except for the unfortunate breakdown of the elevator resulting in my wife and I having to descend four flights of stairs both of us have mobility problems with stairs

Lovely hotel in Southport. Nice room and good breakfast. Only valet parking (£20) or street parking available thpugh

Fabulous hotel, amazing staff who could not have been more helpful had a wonderful birthday while staying there highly recommend. Fabulous ❤️❤️❤️❤️❤️plus the food in the restaurant was Amazing 💯❤️❤️❤️❤️

Great place to stay - bar shut very early though so didn’t get to see it

Room was lovely. All public areas are beautifully decorated & stylish. Breakfast was great, staff very attentive.

Could not fault our stay in any way. Room clean and had extra ie mini fridge, iron, hair dryer everything you need for a comfortable stay.

We have stayed several times at this hotel and it didn’t disappoint this time either. Staff friendly, room lovely. AC works brilliant. House keeping attentive. We will be back 😁

From the concierge service on arrival to check out, fabulous service

Everything was perfect

Nice modern vibe hotel with good rest (not too pricey) . Shame abiut the low lighting in the rooms - couldn't read in bed or work!

The room was fantastic the food was brilliant the staff verybpolite outstanding stay

I had a great stay the staff were very friendly and helpful. My room was clean with a fantastic view the hotel was excellent value for the price

The room was very clean and warm,the staff were very friendly and helpful, loved breakfast and the bar serves good cocktails.

Spotless room. Superb caring staff. Super helpful. We will be back !

Very nice but I selected the car parking option in the filter section. When I arrived there was only 1 option which was to pay £20 extra for someone to park your vehicle in there secure facility for you. Which unless I missed it wasn’t made clear when booking.