流石にリッツカールトンで素晴らしい滞在でした。ファシリティーはバスルーム、ベットともに最高。特に椅子がブランド品で日本で15万円程するものには快適さと優雅さを感じた。ルームサービス、部屋の掃除、車の送迎サービスともに言うまでもなくサービスは抜群。朝食は高価であったため今回は利用していない。

ホテルはスタッフの対応からインテリア、清潔さ全て素晴らしかった！マイアミビーチでは静かな場所に位置している。ただ、マイアミという場所はどうもハメを外して楽しもうという風潮があるのか、隣の部屋がパーティで大騒ぎ。会話や音楽がダダ漏れでうるさくて眠れなかった。スタッフに言ったら直ぐに対応していただき感謝！隣との壁は薄いかも。

部屋は広すぎず狭すぎず、バスタブは深く広いため日本人向きです。マイアミビーチもテラスからみえました。レストランの食事もおいしく適当な料金でした。プールも清潔でサービスも良かったのですが、家族連れの子供のマナーが悪かったことだけが残念です。

Nice new property in a beautiful location. The service was a little less than usual for a RC.

I booked a room with ocean view balcony ( which I paid extra for) but was given a different a different room with a view of the building next to the hotel and that they don’t have “ocean view rooms” when their website literally says that and that is what I booked and when I told the front desk they gave “another room”. Car parking is $55 per day for those who want to rent a car. I wouldn’t go back because the price you pay for isn’t worth what you get. I normally don’t like to give bad reviews but we didn’t enjoy it even though we paid $2600+ for a day and two night stay.

100 % recomendado

avg service, hidden daily fees, not planning on staying again in this hotel.

Excellent in every way; especially the staff!

Restaurant and beach facility is phenomenal, albeit a little difficult to find. Service was OK overall and gym equipment needs to be cleaned much more often (also not sure why kept so warm). Overall amazing facility though so would be back!

Excelente localização e conforto.

Had a very lovely stay here, Property was amazing, views were awesome.

Hotel triggered fraud protection on my Chase Sapphire Preferred card. Instead of contacting me they just locked me out of my prepaid room. I felt like a criminal. Their beach is useless and covered with seaweed. They are happy to charge $300 for a day bed but cant be bothered to rake the seaweed and trash out of the beach sand like real luxury hotels do. Also they had the audacity to add a "gratuity" charge of 74$ to my minibar. Its like paying a tip to a vending machine. I think im going to avoid all marriot properties from now on. They are all acting in a consistently anti customer way.

Nice stay although the hotel could use some touch ups , especially in pool area

The staff was congenial and very accommodating!

Great hotel, very nice beach, and very nice staff.

Good

For the price point, every staff member should be going above and beyond. Some did: Daniel at the beach, the young lady at check in, the bellman at check in. But many acted as if we were bothering them if we had a request or a question. Again, for price point, service should be above and beyond, and many times it was avg or below avg. Beach service was very slow and infrequent, “starts” at 11:30 (too late) and in reality never had a server before 12ish, then took 30-45 min to get food. Restaurants were both 7/10. Nothing to write home about. For the money spent, we won’t be returning. We’ve stayed at comparable properties within a mile or so, with 10/10 restaurants and 10/10 service.

O hotel é confortável e limpo mas precisa de uma atualização

Poor service. Room had to be changed, still had problems. Need to get the basics right. Property needs an update. Staff need to be more reactive to issues. There are so many hotel options in the area, go elsewhere.

suite