La construcción ya tiene sus años, pero está muy bien mantenida. Todo muy limpio. El aire acondicionado super frío. La atención del personal es excelente, en especial la capitana Rosy. El chef super atento y muy atinado en sus recomendaciones. La arena en la playa no es fina, más bien rocosa. Pero existen un par de puntos donde las rocas en el mar crean una barrera contra las olas y puedes estar ahí viendo peces, cangrejos y dejando que la corriente mueva tu cuerpo. La desventaja si así lo consideras es que está en una ubicación moderadamente alejada. El poblado más cercano a media hora. Si pretendes desayunar, comer y cenar en el hotel prepárate para hacer un gasto grande.

Do it. It's awesome. It's amazing.

I am an East Cape girl all day long. This resort was exactly what I needed to unwind. We took the adventurous route to get there, and I'd do it all over again! Our room was a king suite with an incredible view of the ocean. I felt so safe that I even walked the beach below at night. I snorkeled right in front of the resort and saw tons of fish, and even a school of rays taking a nap on the ocean floor. The various areas around the resort, such as the cabana beds on the beach, the two pools, our private veranda were all outstanding. Is this a Four Seasons level resort? No, It's a charming, rustic resort with a lot of amenities and not a lot of noise or mile long walks to the pools or the beach. The staff was incredibly kind, warm and welcoming. At first I felt like we were too far away from anything to make it feasible to go off resort for lunch or dinner. But, then we found the paved road into Los Barriles and that was a game changer. We had a fridge and coffee maker in our room that we took full advantage of. I purchased some items before we hit the road in San Jose, including a small cooler, some cheap plates and utensils and a knife. Made Pico, Guacamole, had chips and snacks & sandwiches. We enjoyed numerous breakfasts and lunches in our own private space. The AC worked fantastic, and that was terrific since it was mid-June & very hot. We walked the beach, we floated, we swam and we enjoyed the peace and tranquility. I will definitely return to this magical paradise!

Beautiful view and gorgeous beach. Please note that they were very understaffed and at times hard to find anyone to assist. Our room had the worst methane gas in the bathroom. We had to keep the sink and shower covered and last day had to use friends shower as it was smelling so badly. We ended up nauseous and with headaches. We informed manager and he was aware and said plumber could not come until the next week. Did not offer to even move us. He did give us a credit to come back. LOL. We live in Hawaii and just do not go to Mexico on a whim and it expired so could not use. We almost slept outside one night the smell was so bad . Cleaners could barely clean in bathroom due to the methane and then just used perfume to try and mask the smell which made it even worse !

Llevamos muchos años yendo a este gran lugar, el cual ha mejorado bastante, en cuanto a la comodidad de las habitaciones, también ha mejorado en su cocina. Lo único es que han subido los precios, muy excesivos para la calidad y sobretodo el servicio. Otra cosa que quitaron que era muy atractivo, eran las promociones de que pagabas la noche y te incluyan en el desayuno, aunque fuera continental. El lugar es increíble y la renovación de las Albercas le da otro toque mucho más bonito. Otro detalle que tienen que arreglar es las regaderas, no puede ser posible que se bañe uno con un pequeño chorro de agua. Seguiremos regresando porque nos encanta el lugar, pero ojalá pudieran solucionar esto.

Hugo, the new manager, is very helpful and accommodating

Everything was very clean, except the pool… most staff helped with a happy attitude but several were very rude and very unfriendly. Food was 4/10

Hot tub didn’t work….which was extra and initially had no hot water.

Beautiful location and beach. Loved the staff :) There were water issues. Sometimes there would be no water. Or such a small amount that you couldn’t take a proper shower. They have to bring all their water in by truck, so I understand why, but it was mildly annoying. Bed was awesome. A/C was almost too cold haha. All in all, I would return.

Breakfast needs to be improved. More protein based breakfast.

On-time shuttle reserved through hotel, warm welcome at reception, very nice room for the money. The sliding glass door and bathroom windows did not have locks; the problem was never addressed despite multiple attempts; our security felt compromised though ultimately no issues with anything being stolen; stored highest value items in a secure safe. So… this resort is not operating on all cylinders. It’s mostly a staffing issue. Some staff provided exceptional customer service, some mediocre, and some very poor. For example, some front desk staff were not at all attentive or helpful. I was just trying to find out what the resort had to offer and didn’t get much help. Service was Extremely SLOW! Once you got your overpriced food, it was really good though. Housekeeping did a great job cleaning our room and was very friendly; they earned their tips! I had the best deep tissue massage that I ever had in my life here. The views from the room were amazing! The snorkeling was outstanding! We had a great day fishing on April 8th with Amberjack, Bonita, Whitefish, and a once-in-a-lifetime *bonus catch of a 150 pound marlin that was released to live another day. We won’t be returning to the resort until we hear that ALL of the staff are delivering exceptional customer service.

Sehr abgelegen und ideal zum relaxen; als wir ankamen war wenig Personal anwesend; die Belegung des Hotels war gering; gutes aber nicht preiswertes Essen

beautiful property. Restaurant/bar service was kind but not competent. Dinner took 55 minutes to arrive (from when we sat down), and we had to go request menus ourselves, two different people took our (same) order. At breakfast, three different people took our order, and it still took me four requests to get water. My husband's coffee came after only the second time he ordered it. Everyone was very nice, but we cannot recommend eating here.

The internet was down our entire stay.

A wonderful birthday weekend!

Beautiful view from the room. Very nice pools.

Book because you want Remote, secluded location, beautiful sunrises and sunsets, casual, quiet, almost local feel. Small resort, but decent amenities including beach cabanas, 2 small pools, gym, snorkeling and kayaking equipment. Rooms look right out over the sea of Cortez. Clean and comfortable. Staff is young and gracious. Can arrange adventures, but you have to ask (none of the sales push of some large resorts) If you’re looking for poolside party or service, super posh options, see and be seen scene, bar scene, or a lot of variety might not be your place. Came with my mother for semi- annual get sunshine trip in Mexico trip. Causal and she loved it.

Stunning view. Very clean room and great staff. The road in to the place was a HUGE nightmare. Hotel staff suggested an alternate route which turned out to be just as bad. The room we booked for our friends had NO hot water--and a new water heater was not installed until the day we checked out. No accommodation was made on the bill for this situation. On the bright side, the food was very good and there were a lot of selections on the menu.

Excellent service, very peaceful place. Snorkelling right from the resort was incredible.

We loved the remoteness!! It’s a jaunt to get there, but worth the time. A great place to slow down and enjoy our time. The views are endless! Have fun