After it has heavy rain, the rain water comes into the room, even if the windows are closed. It was heavy wet and terrible. They could not change the room because our room type was full.

Great hotel. The staff are attentive, considerate and kind. The food was great: flavorful and clean.

Todo excelente si regreso a San Andrés me quedaría otra vez en este hotel

Exageradamente caro casi $2M COP/noche or un hotel de esta categoría. Es un hotel de max $500mil/noche (regalándole nota). Extremely overpriced. It is max a 3star hotel priced at $500/night. Extremely overpriced. Not worthy.

Es un hotel básico , el loby es sencillo , la piscina es poco llamativa por el precio , pienso que la relación precio /lujo no vale la pena , la ubicación es buena pero hay más hoteles enseguida con la misma ubicación y menor precio, el bufet del desayuno es normal , y los restaurantes puedes acceder aunque no estés hospedado en el hotel , así que no vale la pena , hay mejores más elegantes por un precio igual o pocos pesos más , me gusta la elegancia y este hotel no lo es.

Excelente, friendly. I have to give a shout out to housekeeping. They would wait till we were at breakfast, cleaned the room before we returned everyday. Left the safe open a couple times with cash in open. Not smart on my part, but never an issue. Great place

The staff was nice and the pool area was great. We enjoyed the restaurant and the location is right on the beach.

Excelente! Super limpio. La comida incredible.

Excelente localização e muitas opções de restaurantes dentro do próprio Hotel. Recomendo.

Clean front tha beach

Was a good 14 day trip for hotel and breakfast was great other meals at property was okay

Excellent hotel and location.

Very nice, in the city center, walk to almost everything.

Excelente localização, confortável, bom atendimento, peca um pouco na limpeza do quarto.

The hotel is located is a very convenient location. The rooms are big and comfortable, we stayed at a Cabaña and couldnt have asked for a better set up (two stories; King bed upstairs and two twins downstairs) I would recommend this hotel to anyone, but full transparency the hotel could use a little better maintenence in some aspects i.e. Architecturally, AC Distribution. The staff was incredibly attentive and made sure that any of our issues were addressed, ao although im saying theres a few areas for improvement, these were no show stopper and would still recommend.

Viaje con mi hija y nos encanto el servicio, limpieza, atención y lo mejor frente a la playa y cerca del comercio, la gente amable...super recomendable.

The property is outdated with rooms that have strong odors of mold (very alarming to inhale that for health reasons). The staff are OK, I did came with the mentality that this was an island and 1 night only so not too bad.

The attention was excellent. I would like to come back again.

Jjg

Overpriced. I had more exceptions