旅行者のレビュー Adriatic Istria Resort Operated by Minor Hotels
1ページあたりのレビュー数
20
20
40
40
トップレビュー
patricia
パートナーと 一緒に
10.0
/10
25週間前にレビューしました
Hotels.com verified review
Staff excellent. Room gorgeous. Breakfast wonderful. Pool beautiful. Spa staff (hair cut, massage and pedicure) excellent. Everything lovely.
Gregory
レジャー パートナーと 一緒に
10.0
/10
33週間前にレビューしました
Expedia Group verified review
Our room was amazing and the facilities were well kept and inviting. Breakfast each morning had more options than I could eat.
My only complaint was the family on our floor had children they could not control and screamed nearly the length of our stay. Not the hotel's' fault mind you.
Richard
レジャー 子どもと 一緒に
10.0
/10
34週間前にレビューしました
Expedia Group verified review
Everything was perfect, to the highest level of customer service and satisfaction
Harry
パートナーと 一緒に
8.0
/10
34週間前にレビューしました
Hotels.com verified review
Et Ganske udmærket sted med rigtig godt værelse og morgenmad - tæt på golbane og udsigt over Middelhavet mod Vendi og Slovenien.
Det ligger lidt afsidest såfremt du ikke har bil - men udmærket sted til at besøge de nævnte udsigtspunkter --- og eventuelt er på vej sydpå i Kroatien.
Kommer der gerne igen.
Alexandra
8.0
/10
36週間前にレビューしました
Expedia Group verified review
Außenpools müssen dringend renoviert werden, es lösen sich überall die Fliesen. Unser Kind und ein writers haben
Peter
レジャー 子どもと 一緒に
10.0
/10
41週間前にレビューしました
Expedia Group verified review
Nice room and kids enjoyed pools!
Jens
友人&家族 家族旅行
10.0
/10
42週間前にレビューしました
Hotels.com verified review
Good hotel close to a very nice beach with good service. Can recommend it!
Michaela
レジャー 家族旅行
10.0
/10
47週間前にレビューしました
Expedia Group verified review
Hotel ganz gut - aber nicht besonders toll
Nancy
レジャー 家族旅行
8.0
/10
49週間前にレビューしました
Expedia Group verified review
We were there for a wedding, it made for a beautiful location to add to a beautiful day. The hotel is very clean and had options for down time like walking locally, going to the pool and beach. Food was excellent for breakfast and at the wedding reception.
Staff were great.
Darko
8.0
/10
58週間前にレビューしました
Expedia Group verified review
Restaurant should be upgraded for 5* resort hotel
Amir
10.0
/10
61週間前にレビューしました
Expedia Group verified review
Breakfast was great and room as well. Nice place to stay. Perfect for weekend trip
Michael
パートナーと 一緒に
10.0
/10
77週間前にレビューしました
Hotels.com verified review
We've stayed at the Kempinski Hotel Adriatic a few times. It's always a very enjoyable experience.
Rudolf
レジャー パートナーと 一緒に
6.0
/10
87週間前にレビューしました
Expedia Group verified review
Frühstück nicht dem Sternegrad entsprechend. Kaffee kalt Bedienung vergisst dauernd. Buffet wird nicht aufgefüllt.An 2 Tagen Rühreier erst nach über 30 Minuten wieder aufgefüllt. Kein entsprechender Sevice der einem Sternehotel entspricht.Am Sonntag 22.9. Probealarm danach keine Entwarnung.
Mihajlo
レジャー 子どもと 一緒に
10.0
/10
88週間前にレビューしました
Expedia Group verified review
Excellent!
SIMONE
レジャー 子どもと 一緒に
10.0
/10
91週間前にレビューしました
Expedia Group verified review
La struttura è molto ben strutturata ed organizzata. Abbiamo viaggiato con una bimba piccola ed abbiamo avuto a disposizione molti servizi che ci hanno consentito di avere un soggiorno molto piacevole.
L'attenzione ai dettagli è molto alta.
Consigliatissimo!
Luciano
友人&家族 家族旅行
10.0
/10
92週間前にレビューしました
Hotels.com verified review
All excellent!!
Stefan
パートナーと 一緒に
10.0
/10
93週間前にレビューしました
Hotels.com verified review
Overall a great hotel but the prices at the hotel are just completely ridicoulus to be Croatia even for a Kempinski hotel. And the quality does not match the prices at all. Surprised that they are able to keep doing this.
Aleksandar
パートナーと 一緒に
8.0
/10
95週間前にレビューしました
Hotels.com verified review
Incredibly nice facilities, fresh and clean, however, the staff was completely understaffed to be able to maintain the level of service expected from a 5 star hotel. The service level is more like a 3 star than a 5 star.
Ken
レジャー パートナーと 一緒に
4.0
/10
97週間前にレビューしました
Expedia Group verified review
This hotel does not offer a Four Seasons or Fairmont experience, but it could have.
The common themes: understaffing or poor staff training/supervisio
Our experience with the bag handling was not as smooth as we expected. We expected bags promptly after check-in. We said we did not know our room number yet. We retrieved them from the storage room after a 60-minute wait. Our initial impression was a disorganized operation.
Later we learned the door person was alone on their second shift to greet us. This person should not have been left alone on their second shift to greet guests. Training and shadowing by an experienced door person would have avoided such an elementary oversight. The young man was left on his own. Not fair to him or to us.
The evening servers were understaffed and obviously run off their feet.
While we understand that high food and alcohol costs are in line with an upscale resort, we were disappointed with the food preparation. Caesar salad with ranch dressing? A Greek salad with no dressing? Grilled cheese was unspeakable (we have pics). Cold hamburger. Greek salad was so bad I respectfully taught beach lounge bar staff how to make a dressing to convey to the kitchen staff. Wait staff were thankful for the instruction. Kitchen staff need training & supervision.
Great property good staff under training = unrealized business potential. We recommend that Kempenski Head Office do a blind audit. These are fixable problems.