The 1st room was in very poor condition the refrigerator was disgusting the chair was worn out the bed was not comfortable at all requested a different room this one was a liutle better as far as the bed but the bathroom sink was plugged and there was no hot water to take a shower. Would not recommend this Extended Stay I have stayed in your facility in Denver and it was a great stay very comfortable and clean.

Nothing special. Just a place to sleep. It is in a very safe neighborhood. Lots of parking and close to Midway.

There was strong odor (marijuana) on the floor and in the room. The staff refused to give me another room. I was quite disappointed, will not stay at this place again.

Room has everything we needed. Convenient area to the airport. Just wasn’t cleaned well. Random hairs everywhere that weren’t mine. Had ants on my nightstand.

Was expecting more bang for my buck. While everything was "ok" it just didnt meet expectations for the price point. Everything in the room was clean but old and definitely showed its age. You're supplied bar soap in your room but told to ask for shampoo. You have to ask for the kitchen supplies as they are not in the room, and again really showing its age just being so worn out. Breakfast was also disheartening, which had I done better research I would have been given a better heads up. But a granola bar, muffin and oat meal is all, and inconviently located right by the front enterance in a cabinet that opens up. Would I stay again? Maybe.....but the price would definitely have to be lowered or their hotel needs to be upgraded.

our shower curtain rod was broken and wasn’t able to be closed completely so while showering, the water would spill onto the floor and make a mess. other than that, it wasn’t bad for price

Great service and clean.

The floors were dirty inside the room. First when we got in, our first room smelt like smoke, so my family got a different room. Limited space to eat. Beds were pretty tiny. Breakfast was not even a full breakfast, only a coffee section, muffins, and bars.

Worst hotel Ive ever been too! I wish i wouldve looked at the reviews before I came.its not like its a cheap hotel(at least not from where im from) 1)it is NOT in Chicago, thats a complete lie. It is 35 minutes away from Chicago. 2) it is SO dirty. They do not clean it. It smelled horrible when we walked in to the room. 3) they dont give you shampoo or any amenities . How cheap can they be to not even give out shampoo or soap. Ive never ever seen that from a hotel and ive stayed at way cheaper hotels. 4) they do not have breakfast. Thats another lie. Part of why we booked this was because they said they had breakfast included. What a joke. They have a table with coffee, a muffin, and oatmeal (no bowls for your oatmeal though). Mind you ive gotten full breakfast bars from cheaper places. 5) we talked to locals and the area around the hotel is not safe! They said car jackings and theft occurs alot.

Stayed in room 109. All surfaces were sticky, including tile floor. Shower curtain rod falling off the wall. Bathroom door could not be closed due to crooked doorframe. Breakfast included meant coffee & power bars. Would not stay there again. I expected more for $200/nite. Lots of other options in the area. Pick a different hotel.

Very poor "breakfast", just some snacks.

Jessica and Crystal has the best customer service , bedside manner. I told them id come back when needed Despite the distance Janice was very nice and understanding in check in.

Clean & quite

It is an okay area. There are restaurants like 1 miles away but not in walking distance. The traffic in Chicago is quite congested. So the taxi for 13 miles would take 1 hour. It would be expensive. The room does not have a working phone. The breakfast is just some snacks. There is no shampoo provided in the shower room. But you can ask for it.

It was very run down and smelled

Staff did not help with electrical room problem

It was not comfortable. I did not feel safe. So we checked out a day early. Also, the elevator was very very slow.

Floors, bathtub dirty, no shampoo nor soap in the room, towels didn't feel clean

Not shampoo nor soap in the room floors, bathtub dirty, towels didn't feel clean

It was very nice to have the kitchen in the room and the AC was blowing ice cole I loved it