The elevator was broken for all 3 days. The rooms and hallways were filthy. Basic supplies like lotion, Face towels, and drinking water are not available in rooms
peter
2.0
/10
14週間前にレビューしました
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Both lifts did not work. Heating in room did not work on first night. Hotel in need of a general renovation.
Carol
レジャー
8.0
/10
14週間前にレビューしました
Expedia Group verified review
Elevators were out of order but staff worked had to accommodate me on lower floor and carried my bags up 4 flights of stairs!
Sanzeer
レジャー 家族旅行
2.0
/10
14週間前にレビューしました
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We stayed for 2 nights and for 2 days the elevator didn't work and we had to climb stairs for 2 days to fifth floor. Such a worse experience. Need money back.
Graham
出張
4.0
/10
15週間前にレビューしました
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Good location. Decent room. But reception tried to charge me extra for breakfast which I’d already paid for and lift completely broke whole stay- high rise building.
Maria Eleanor
友人&家族
8.0
/10
15週間前にレビューしました
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Room is clean.
Mark
友人&家族
8.0
/10
15週間前にレビューしました
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Good location
Jennifer
友人&家族
2.0
/10
16週間前にレビューしました
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Room, staff
Jennifer
友人&家族
6.0
/10
16週間前にレビューしました
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Room was clean, bathroom toilet didn't flush properly. Only one elevator was working upon arrival and remained out of order when we returned from tour 12 days later making it very difficult for visitors to get around. Otherwise very comfortable stay.
joseph
4.0
/10
18週間前にレビューしました
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Breakfast was good...bar service also...but a very old holiday in....also the area from what my Uber driver told me wasn't a good area. It's about a 30 minute walk to get to the train for transportation. They do have buses that come in the front but it better just to use Uber.
SANDRA
6.0
/10
18週間前にレビューしました
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Only one lift working, systems not working when c
Tina
ビジネス&レジャー
10.0
/10
19週間前にレビューしました
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Very comfortable beds. Nice that the window doors opened inwards for more fresh air in the room.
James
出張
10.0
/10
20週間前にレビューしました
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Arrived just after 8; ordered food at the bar and served quickly and order arrived in good time. Very quiet room. Comfy bed. Would recommend,
Ferdinand
レジャー パートナーと 一緒に
10.0
/10
22週間前にレビューしました
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Pleasant stay. Staff were helpful and polite. Great transit and dining options nearby.
andy
10.0
/10
22週間前にレビューしました
Hotels.com verified review
This is a good place to stay before a Heathrow departure. Takes about an hour but it’s a nice quiet setting and photos from my morning walk.
Leilani
レジャー パートナーと 一緒に
6.0
/10
23週間前にレビューしました
Expedia Group verified review
Holiday Inn was supposed to be 5 star hotel. It didnt match the image and the ads. The surroundings were filthy and sketchy. One elevator was out of service the whole time we were there. Reception desk was not friendly enough for an older tourist except for Nicole (what a sweet lady). The room attendant tried her best to make the room clean but gums stuck on a carpet didnt look good. Noise from the outside didn't help for us to sleep restfully and someone tried to open the adjoining door during the night.