総合評価とレビュー Candlewood Suites CORPUS CHRISTI-SPID by IHG

When we stayed they didn’t have the pull out couch and the threw the sheets in the closet like they were dirty. They were still going through renovations throughout the hotel. We tried to request another room that had another bed for my mother and sister since the pull out couches weren’t pull out couches. I request to get into another room that had another bed for the inconvenience. They denied because all the rooms were booked for the night. I came back down to ask for some more blankets for the floor but the front desk told me that they had a room available. They moved us that night to another room and we stayed there. Around the afternoon we were done taking showers they had a leak in the bathroom by the vent that needed to get treated and we were told that we would have to move again. The maintenance came in and fixed it and told us that we would be able to stay in the room. Overall I just wouldn’t recommend coming or staying with family when the place is going through full renovations… they mentioned a 200 dollar fee if we broke or took anything so I had to take a picture of the lamp cover missing just in case because we didn’t take anything.

I wish I would have known that the property had renovations going on. We arrived pretty late at night. Front desk person was very sweet but she was sitting at her desk with no AC. She assured us the unit in the rooms were working. Which they were. Halls were so dark to get to out room, elevator ride was horrible. To top it off we did leave to grab a bit to eat when we got back there were people doing drugs on the side of the building. Mind you we did have a child with us as well. Please check the ratings before booking a room.

the room door broken we wait 3 hours in the gym area

First room we got smelled like mold and had visual mold all over fixtures. Contacted hotels.com & front desk and they did move us to a new room where the mold smell wasn't as bad but still had mold present but not as bad... that room microwave didnt work but they did get us a mini small one to use... lots of broken and stained things... the tub had rust all in it on the tub and walls... carpet stained... stove took forever to heat up and actually cook with and we paid for kitchenette. was not happy with the quality for what we paid and would not go back. not staff's fault... the place is outdated and needs to be completely gutted and redone

The property was safe.

This was the worst hotel

Hotel was dirty, and smelly room was not very clean. Tub was covered in rust underneath kitchen sink was a bucket collecting water and smelled horrible on the back of the bathroom door was a T-shirt from a prior stay of someone else. Do not recommend this hotel whatsoever.

Not the perfect experience, but extremely close. Facility is under remodel so there was a lot of clutter with furniture crates coming and going, and the pass fan didn't work, but staff was super friendly, courteous, and professional and accommodated all our concerns including a swivel fan for the bedroom.

It was great friendly staff and clean

I’ve stayed here multiple times. This time was by far the worst. I love the location of this hotel. The room was very warm despite our thermostat being on 60. The soap dispenser was empty. Room smelled musky.

The only issue we had was that I had booked a suite, bed with a sofa bed. When it was time for bed we went to set up the sofa couch, no bed, just a regular couch, we call down they were trying to charge us for a roll out bed. We fought to get moved into a different room since it is what I initially paid for.

It was very clean and staff was very friendly

This property seriously needs to be updated. Had to get a chair for the desk. There was no ice machine and the freezer only had 1 ice tray. So no water jug for the first two days, it took that long to get enough ice. I love Candlewood Inns and Suites. But this one, this one needs some help.

Good

The hotel smells bad, my rooms too. The elevator was not working. The check in process was super slow.

My suite was on the third floor but elevator was not working and I had my 85 yr old mom so we had to take a smaller room on first floor with small double beds. The room looked dirty, beds were a mess, it looked like someone had been in there but the lady said nothing else was available and we were tired. She says the people walked in and out with baby but that the floor was too dirty to let baby crawl so they left. I had Lysol and wipes and had to clean it myself. The next day I had to explain this in order to get my room cleaned because they said we didn’t get a room clean with a two night stay but after explaining all this and they looked at some notes, I got it cleaned the next day at 5:00 pm! I’ll never stay here again, this was always my favorite place but this was not a good experience at all. It needs updating too, things are really stained we put a towel on the recliner just to sit because it was so dirty. Very dissatisfied!

This was the wordy place for over $100. We entered the girl was on the phone didn’t say wait a moment - we waited 10 minutes Finally got checked in only to walk to a broken elevator elevator button. We took the staircase which had an emergency exit with no alarm and the hodge was broken in half! The door was wide open! We enter the room, only to find out there is a dirty towel that’s hanging off the faucet. Dry btw, brown smudges around. Mold on the caulked walls, rotted wood floor under sink, oil splattered all over the kitchen wall, over head light not workin not vacuumed, q-tip behind dresser, the shutters were screwed inyo ceiling and flew off when we tried closing the m. This was unprofessional, unpleasant, and the most disgusting place we have ever stayed in. I want a refund

They screwed up our reservation. I spent the better part of the week on the phone with hotel management. The worst experience I've had in the 25 years that I've been traveling for work.

The employee that checked me in charged me twice the $75 deposit fee. The entrance door was squeaky, the toiled bowl was black around the rim, the refrigerator was loud, the bathtub needs to have caulking around it was rusty. Horrible

I don't like this property because of the fact that I paid for two nights and they made me and my child leave in the morning because on there and they didn't have the ticket number