初日は屋根裏部屋に通され部屋を替えてくれと伝えたところ当日は無理と言われ次の日に良い部屋に通されました。5000円朝食付きにしてはコスパの良いホテルです。屋根裏部屋のときは値段相応かと思いましたが。 バスタブが無く狭いシャワー室でたまにお湯が水になりましたが値段からしたらまあまあです。 朝食美味しかったです。 都心から少し離れていますが慣れるとそこまで遠くく感じません。

ビールに興味があってロンドン訪ねた。街で販売されている銘柄を体験したかったので、近くにスーパーやショッピングモールがあるこのホテルを選んた。２階建ての一見したら一般住宅のような建物の集合体となっていた。部屋は広くてテーブルも大きくて便利。特にテーブルにしっかりした引出しがついていて、滞在中の細かい物を整理して置けた。テレビは壁掛けで、寝たまま良く見えるレイアウト。バスタブはないが、シャワーはカーテンではなく樹脂製の扉で使いやすい。 こんなホテルが１泊約５千円とは、エクスペディアさんに感謝!

ホテルの部屋自体は清潔だしコストパフォーマンスに優れ、スタッフの対応も丁寧で非常に良い。朝食も豪華で満足感は高い。ただ、ロンドンの東地区はイルフォードも含め白人の居住割合が少なく治安は悪いため、周辺の散策はお勧めできない。また、ロンドンの中心部からイルフォードへのアクセスが1本の列車しかなく常に混雑しており、客層はお世辞にもマナーが良いとは言えないため、海外旅行初心者や女性の一人旅ならば避けるべき場所だと思う。他の滞在者は、マイカーやツアーバスなどで直接ホテルへアクセスしているケースが多いようだった。

Cheap, good service,nice quality. A little far from the center of the city but the station is close enough and the supermarket is also close which is very convenient.

Saubere Unterkunft mit netten Personal. Subwaystation um die Ecke, Einkaufsmöglichkeiten ein paar wenige Minuten zu Fuß erreichbar. Frühstück leider nur kalt in einer Papiertüte zur Abholung an der Rezeption. Aber alles in allem trotzdem top, man muss ja auch den Preis berücksichtigen. Würde für einen Aufenthalt bei London hier sicher wieder Station machen.

The reception staff were brilliant. Very happy and helpful. Thank you

This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel

I was very disappointet not to get a proper breakfast like a few years before!!!! Instead a poor take away!

Das dieses Hotel überhaupt noch angeboten wird, verstehen wir nicht, auch nicht, wie man diesem Drecklsloch noch vier Sterne geben kann. Anders kann man diese Unterkunft nicht nennen. Es war alles dreckig und kaputt, es hat gestunken, die Matratzen sahen aus als wären sie vollgekotet. Das Frühstück bestand jeden Tag aus einer To go Tüte. Es waren 2 Scheiben Toast, 2 Eier, 1 kl. Butter und eine Marmelade enthalten. Kaffeepulver gab es im Zimmer, den man sich im völlig verdreckten und verkalkten Wasserkocher kochen konnte und in einer vom Vorgänger dreckig hinterlassenen und nicht gespülten Kaffeetasse genießen konnte. Wer dann aber doch dort buchen möchte, sollte wissen, dass man 50 Pfund Kaution per Kreditkarte hinterlegen muss. Cash geht nicht. Das einzig positive war die Anbindung an die U-Bahn. Die war keine 300 Meter entfernt.

Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back

I had an issue with the room and the manager was very kind and polite. The staff are polite

Dicht bij metro , eet en drink gelegenheid in de buurt. Douche kon beter

Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.

Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.

Very nice hotel, all basics included, but wifi signal could be more stable

I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.

Incredibly rude staff. 4 payments taken for 2 nights. Ignored by staff at breakfast - not sure they understood us or other guests. All hot food cold including bacon which was fried thin deli ham! Smallest room I have ever stayed in. Parking used by staff, no room for residents. Decor needs more than a refresh. Not what expected from Best Western.

Checked in, reception area dirty, my room was in seperate building across the road. When i found my room (At basement level) there was barely any natyral daylight, it was terribly dates, and my neighbours were smoking weed with their door open. I reported this to the hotel and told them.i wakted to check out, i had checked in 5 minutes earlier. They offered me another room but i dodnt feel.comfortable staying. The room wasnt used at all. They refused a refund! Stating as i had checked in they dodnt have to refund me. Shambolic, horrible area, dirty. Do not stay!!!

I am totally disappointed with the service given in this place. Its the worst I have ever received. Paid over £110 arrived at 9pm for 1 night stay and was told if I don't pay a deposit I can't stay. Room was so small they told me that's all the have. I challenged it and said thats not what I paid for. The change it to another and I just got fed up can't be asked . Next day can u do my refund. It will come in 3 days. Till now my refund is not back. Its pending on my credit card as they won't claim it nor refund it. Its a total shamble never again. I want a refund back and my deposit back

Not value for money even!