The reception staff are more than excellent, making this the most reliable and highest quality hotel in Sofia. Thank you as always.
NAOKO
友人&家族 家族旅行
8.0
/10
60週間前にレビューしました
Hotels.com verified review
部屋は広く、快適でした。
朝食は種類が少なく、2日とも全く同じでしたが、美味しかったです。
Verified traveler
10.0
/10
61週間前にレビューしました
Hotels.com verified review
This is my father's favourite hotel, so we always stayed at this hotel when we stayed in Sofia, Bulgaria. The view of Alexander Nevsky Cathedral shining golden from my room on a summer day in Sofia was memorable. The most beautiful and convenient location in the heart of Sofia, close to Vitosha Street
Concierge can speak very fluent English and so kind and polite,location is so good.
the wi-fi is slightly slow and outlets are far from bed,
therefore it is hard to charging.
Bra frukost men många barn som sprang omkring i frukostrummet.
Anthony
パートナーと 一緒に
10.0
/10
15週間前にレビューしました
Expedia Group verified review
What a beautiful city. Hotel has a great position with large rooms and great staff. Will visit again
Tetiana
8.0
/10
15週間前にレビューしました
Hotels.com verified review
There is a good opportunity to install a ramp for inclusion at the entrance to the hotel. For some reason, this option has not yet been properly implemented.
Hüseyin
友人&家族 友人と 一緒に
10.0
/10
15週間前にレビューしました
Hotels.com verified review
.Otel otopark için günlük 30 Euro ücret alıyor.bu çok fazla geldi .Resepsiyon görevlisi kahvaltı ücreti konusunda bilgi vermedi.Check -
Out yaparken 118 Euro ücret istedi . sorduğumuzda bunu peşin imzaladınız dedi. Tüm personelden memnun kalmadım.Kahvaltı salonu personeli de yetersiz ilgi var.Hotels.com a teşekkür ederim..
lidia
パートナーと 一緒に
2.0
/10
16週間前にレビューしました
Expedia Group verified review
Where do l start. The rooms have controlled Thermostats but our room 308 said the temperature was 15C or 59F but it felt like 80 F degree.
So we called the front desk. After arguing back and forth a girl showed up and said she was the manager. We showed her the situation and she replied lm cold which was total BS. She left and brought the real manager so after feeling the air temperature he offered to change our room but the room offered to us was number 312 right on top of a party that could be heard in the hallway or he could give us a fan. This mind you is a hotel that has a 5 star rating. So after after asking for a refund (which was denied) our choices were keep the same hot room (with a fan) or go to the noisy room. Never in our 5 nights did anyone follow up to see how we were doing.
We wanted to get a massage but they are closed Saturday and Sunday. So we waited till Monday when they were open and asked for a couples massage and they replied that they only had one person to give massages so we would have to go one at a time. Again a 5 star hotel. On top of these things discribed above,on elevator threshold there was a large piece of gum it was there the 5 days we were there and is probably still there. By the way all the celebrities that they stayed there that was in the early 2000s.
続きを読む
Neil
8.0
/10
16週間前にレビューしました
Hotels.com verified review
Very nice hotel in central Sofia about 10 minutes walk from Serdika metro station on the line from the airport. Room and bathroom were both large with plenty of storage space though not particularly modern. A good buffet breakfast was included with hot and cold items. Plenty of eating and drinking places close by.
Eugeni
10.0
/10
17週間前にレビューしました
Expedia Group verified review
The hotel is over all fantastic – the rooms are very large, with all the amenities. The location of the hotel is hard to beat, very central, walkable to all the places that someone wants to visit in the city.
Mike
10.0
/10
17週間前にレビューしました
Hotels.com verified review
Great hotel in a perfect location for bars and restaurants.
Hotel is dated but nice and well organised . Great food served there as well .
Ryan
パートナーと 一緒に
10.0
/10
18週間前にレビューしました
Expedia Group verified review
Excellent hotel for location, space, and functionality. May appear dated to some, however was clean, well maintained, and otherwise comfortable spacious room. Short walk to area amenities, transit, and attractions. Staff were attentive/courteous to inquiry. Would stay again for central location/access to transit and Vitosha Street.