総合評価とレビュー Sumaq Machu Picchu Hotel

チェックインスタッフは、態度が悪く、チェックインタイム過ぎてもまだ部屋が出来てなく、なんの説明もなし。最悪！ ほかのスタッフは、非常に良かったが、一部の人で、全体的には、普通かな？

スタッフ対応は素晴らしい。とても親切、 立地も鉄道の駅、バス停から徒歩5分〜７分と良い。部屋もかなりグレードが高く快適だった

部屋は広々としてバスタブも付いていて快適でしたが、少し寒かったですね。布団がしっかりしていたので寝ていて寒いことはありませんでしたが。あと線路の直ぐ脇なので夜中まで電車の音がしました

チェックイン時のウエルカムサービスやロビーの雰囲気はとても良かった。バスルームが古くてシャワーの排水がとても悪くて足が気持ち悪かった。部屋の目の前に線路があり早朝に列車の音がうるさかった。マチュピチュ遺跡観光の後の疲れた身体にはスウェディッシュマッサージはとても上手で疲れた身体にはとても心地よかった。

全体的に綺麗なホテルで、雰囲気もよい。従業員もフレンドリーで快適に過ごせるホテルである。ウエルカムドリンクやピスコのサービスなどもあり嬉しかった。我々は、食事が朝、夕の2回付いているプランだったが、夕食は味付けが欧米風の濃い味だったのが残念だった。また、部屋が少し埃っぽかった。マチュピチュ遺跡行きのバスがホテルの前まで来てくれるのは大変ありがたかった。

駅からも近く，周りにはお土産ショップや，レストランも多く、とても便利なところである。部屋も清潔で，環境も，川のながれる音が聞こえ、みどりがあふれ、自然に恵まれたすばらしい所である。だだ夕食込みというのが，無駄であり，その分値段も高くなっている。好きなものを好きなだけ食べる方が良い。

We had a room with River view it’s beautiful….they come to pick us from the train station it’s 7 mn walk from the hotel , we had the best massage , the best diner, the best breakfast..the peoples working there, they do anything to help you just ask 🙏we will definitely recommend and come back again .Thankyou to all . Sorry I forgot all the names 🙏

Great service, restaurant and clean room. Highly recommended to stay.

Thank you for a wonderful stay and experience with your team. Sumaq Machu Picchu understands quality and service indeed.

It’s one the best places to stay in Macho Picchu but the town is a little run down. The hotel rooms and staff are excellent. I highly recommend this hotel.

After our day, walking through Machu Picchu, this was a fantastic place to spend the night. The staff met our group at the train station, and took our luggage from us so that we can go straight to the modern wonder. we checked in when we were done seeing the amazing sites, and our bags were already in our room.

Amazing hotel . From the moment that you arrive you get greeted with a drink, luggage was picked up from the train station, rooms are spacious and bright with beautiful Mountain View’s. Breakfast is amazing , lots to choose from. Highly recommend 10/10

The best place to stay! The incredible staff made everything so wonderful. They are all so nice and professional! The hotel help us arrange a private tour of Machu Picchu and MP mountain. It was a fantastic experience.

The best experience

Good place to stay. Great staff, mainly Sr Jose, who helped us with luggage! The double beds are too small for a couple.

Excellent, very friendly and welcoming staff. Awesome location of the property. Very conveniently located 5 star property. Had some fusion food and it was interesting.

After doing el Camino Del Inka this was a great choice. Aguas calientes is a very little town. The bathroom was great with Loccitane toiletries. Very clean and comfortable.

Great pillows!

Excellent

Lindo hotel com quartos com varanda para o rio Urubamba. Não tinha comprado quarto com a vista mas recebi o upgrade, pois estava relativamente vazio o hotel em baixa temporada. Tudo muito limpo e confortável. Um funcionário do hotel te espera na estação de trem para te receber e levar suas bagagens, o que é ótimo pois o desembarque pode ser um pouco confuso, já que existe uma feira bem em volta da estação. A cidade é bem pequena então em termos de localização não faz muita diferença, mas é perto do ponto de ônibus para Machu Picchu. O café de manhã é servido às 5 da manhã o que foi bom pois fomos bem cedo para MaPi. Achei bom, mas não excepcional, pelo preço esperava um pouco mais. Mesmo tendo sido bom, no geral achei baixo custo benefício, provavelmente não ficaria novamente.