Wonderful hacienda in a good location with great parking. Nice staff. Nice big room with fantastic bed. Pool chair cushions and table chairs need updating.

Excellent! Friendly staff, very clean, delicious food

This hotel is an incredible example of Colonial architecture and could never be built today. The place was spotless, the rooms incredible and the staff friendly. Being surrounded by a cultivated and manicured forest in the middle of town made it seem far removed from the inner city where it's located.

No tenía agua caliente para bañarse

El personal muy amable

I love the staff

Muy bonito el lugar y tranquilo

I didn’t get the room that I booked

The sink had a water leak. We had to go to ask 3 times for toilet paper and towels. They don’t leave enough paper in the room. They don’t have an iron in the room and you have to leave a deposit in order to borrow one. I must say that the employees were very helpful and kind at all the times.

Ensemble esthétiquement incroyable (parc, réception, chambres)

Es un lugar amplio, tranquilo, acogedor, sin embargo, creo que puede mejorar el mobiliario ya que es un tanto viejo.

Hotel 10/10, excelente la atención del personal del hotel, lo recomiendo. Lo único que pediría que cambien los aires acondicionados ya que son muy antiguos y ya no enfrían, sin embargo por la temporada que estuve no fue muy malo ya que no hacía tanto calor en la noche, sin embargo le pongo 5 estrellas

Muy bonito, buen internet

Habitación impecable, personal muy amable.

Todo muy bien, atención, habitación y desayuno

La atención, limpieza y comodidad son excepcionales. El personal es muy amable y atento. Lo único que les falta es atención al gym, los aparatos no funcionan y no hay mancuernas, estaría genial lo pudieran mejorar.

Beautiful garden and grounds, but a ways out. Very much a "bare bones" property; rooms have no fridge, and there is no hot water for showers. The cleaning staff would constantly turn off our AC (although we'd turned it up when we left) so the rooms were stifling when we'd return from our excursions. Front desk staff (outside of Danielu - who was lovely!) did not speak English, but were happy to help via google translator. Pool was nice and cool and the rooms were clean and sufficient. We did not eat at the restaurant, but the staff there overcharged me for a bottle of water (the front desk didn't have any for sale regardless of their signage) and then cheated me on the change~ So I guess that's a thing - the taco restaurant across from it was delicious and we found a bodega in town for future water purchasing needs.

La alberca estaba sucia

Es una propiedad bonita, mal cuidada, las almohadas y cama terribles, no vale lo que cobran.

Lugar muy acogedor, mucha vegetación y excelentes condiciones de limpieza y seguridad