良い点:朝食が美味しい。レストランのスタッフは非常に良い接客。 悪い点:三日間の滞在で清掃なし。1日目、部屋の入り口横に、清掃が必要かどうかのスイッチがあることに気づき、2日目は清掃を依頼する。 清掃されておらず、夕方にそのことを告げると、安全とプライバシーの観点から毎朝、清掃の依頼をフロントにしないといけないと言われる。チェックイン時にそのような案内なし。清掃チームが既にいないので、タオルだけ受け取る。 トイレや洗面台の詰まりが酷く、水が流れない。 朝食の提供スピードは遅い、30-45分は余裕を見る必要がある。

Best service. Breakfast is really good.

There was thick dust on the bathroom door, towels and bedding had black dirt marks on and the carpet hadn’t been hoovered and covered in bits. Walls and skirtings really dirty. This is no way a 4 star hotel. On the plus side the staff are friendly

Clean and tidy room, local to the city centre the only downfall was the lift not working

Nice classic hotel. Plenty restaurants nearby. Enjoyed the stay.

The room was very comfortable and a high standard of cleanliness. The bar was very well stocked and the staff very friendly and helpfull. Parking looked ok but wasn’t an issue for me as I came on train. Many thanks for a memorable stay. Would highly recommend staying at this hotel.

Old traditional building and on surface looks ok. Some minor decortiin issues, worn carpet, limited lighting and couldn't get a/c working but that could be user error. Average booking in expirience.

Very basic, run down & out dated. Someone else hair in the shower - stains on soft furnishings. No atmosphere. Beautiful building drastically lacking some TLC great location - fine for an overnight stay if visiting for an event, and spending no time in the hotel. Wouldn’t pay more than £40 a night - stay at the nearby premier inn

Friendly, great breakfast and lovely hotel and great location .

Really lovely building with friendly helpful staff and excellent value for money. With a deep clean (particularly in the bathroom) and some renovation to bits of tired infrastructure (chipped furniture, old carpet), this could be really excellent and well worth twice the current price.

Great place to stay for a visit to Derby, great lication and friendly staff.....

Clean room, free parking and friendly staff all for a great price. Will definitely stay again.

Great small hotel in the centre of Derby. Small but super clean and well decorated room. Room was a little chilly until I found a fan heater under the desk.

Peaceful room

Very nice

Room was cold, small plug in heater only. Bathroom heated rail didn’t work

Room damp and bathroom mouldy around the shower. Not nice at all

Has seen better days. Some areas of room covered in thick dust. Lovely building but rooms are tired.

We managed to check in early and get the car parked at the front of the hotel, thanks to the friendly staff. Easy to find, and in a good location, being a short walk from the city centre restaurants and pubs. A quiet location however, with a comfortable, clean room. The entrance hall and staircase are magnificent Breakfast next day was fine, and excellent value for the price.

A heritage hotel with interesting history as a bank and courthouse, amazing staircase and overlooked by the cathedral, walk to restaurants in city centre. Quiet location but limited metered on street parking. Cosy rooms, comfortable and good quality beds. Cooked breakfast but would have liked to see fresh juices and fruit as healthy alternatives. Very friendly and welcoming staff. Would definitely stay again.