良い点:朝食が美味しい。レストランのスタッフは非常に良い接客。 悪い点:三日間の滞在で清掃なし。1日目、部屋の入り口横に、清掃が必要かどうかのスイッチがあることに気づき、2日目は清掃を依頼する。 清掃されておらず、夕方にそのことを告げると、安全とプライバシーの観点から毎朝、清掃の依頼をフロントにしないといけないと言われる。チェックイン時にそのような案内なし。清掃チームが既にいないので、タオルだけ受け取る。 トイレや洗面台の詰まりが酷く、水が流れない。 朝食の提供スピードは遅い、30-45分は余裕を見る必要がある。

Best service. Breakfast is really good.

Beautiful hotel in a perfect town location.

Obviously you can’t expect luxury at the price they charge, but this is absolutely fine as a cheap base for one night.

The hotel room and entire top floor was incredibly hot which is not nice in hot weather, this wouldn’t have been a problem if the air conditioning wasn’t broken on the entire top floor. There was also no way to change the temperature of the water in the shower so that was also very hot and it gave off a strange smell when used. Hotel lift was also broken the entire weekend and being on the third floor and no staff offering to help in a 4 star hotel seems a bit of a let down

Very quiet area of Derby and very close to ships, pubs, etc.... Will definitely stay here again, beautiful building

This was a small friendly hotel in a good location. The staff were pleasant and we felt that we had value for money. The building is in need of a little maintenance, and the cooked breakfast was ample. There were a few parking spaces available at no addional charge.

Good value very convenient hotel in the centre of Derby, my room was clean & comfortable and no complaints from me

Historic landmark within the Cathedral Quarter - and quiet! Short walk to riverside walkway and pedestrian precincts, as well as the Cathedral

Lovely hotel with lots of character. A little tired in parts but clean and comfortable.

The staff were friendly however it took a long time to check in as there was only ome person,then i was dissapointed as id booked a superior room and the room definetley didnt represent this,there was no plug that fit for the bath no hair dryer .The hotel is lovely and has some great features but the rooms are very basic and tired and in need of a re vamp ,the bed was very large though

Clean needs updating No restraint service as hotel quie Brilliant location Room for four guest cars to park

Breakfast was good ,I had a full English, room was clean . Hotel is close to the centre.

There was thick dust on the bathroom door, towels and bedding had black dirt marks on and the carpet hadn’t been hoovered and covered in bits. Walls and skirtings really dirty. This is no way a 4 star hotel. On the plus side the staff are friendly

Clean and tidy room, local to the city centre the only downfall was the lift not working

Nice classic hotel. Plenty restaurants nearby. Enjoyed the stay.

The room was very comfortable and a high standard of cleanliness. The bar was very well stocked and the staff very friendly and helpfull. Parking looked ok but wasn’t an issue for me as I came on train. Many thanks for a memorable stay. Would highly recommend staying at this hotel.

Old traditional building and on surface looks ok. Some minor decortiin issues, worn carpet, limited lighting and couldn't get a/c working but that could be user error. Average booking in expirience.

Very basic, run down & out dated. Someone else hair in the shower - stains on soft furnishings. No atmosphere. Beautiful building drastically lacking some TLC great location - fine for an overnight stay if visiting for an event, and spending no time in the hotel. Wouldn’t pay more than £40 a night - stay at the nearby premier inn

Friendly, great breakfast and lovely hotel and great location .