** READ & AVOID THIS HOTEL **
We have stayed there many times but now never again. Definitely not a 4 star hotel!
The disgusting lack of cleanliness in the room was our main issues.
We went to sleep in the bed, we noticed there was no sheet, when we pulled back the fitted sheet it was stained! There was approximately 6 or 7 different stains on the sheet! We complained they sent up cleaning staff & she went to put the new fitted sheet on it also was also stained. Nobody is bothering to check if the sheets are actually getting cleaned or if what they’re putting on your bed.
The staff was nice & changed our room but in the next room we noticed on the headboard, a random clip & used tissues.
When we went to use the body wash in the shower, there was nothing & for 3 days no one bothered to check or refill it.
The sink was also clogged & smelled, when we complained. They asked if the plug was pushed down we told them no & it smelled awful & there’s an obvious clog that wouldn’t allow the water to drain.
When they went to fix it, they just pulled the plug up a little bit more
It still was clogged & still stunk they really did nothing.
We also went to the breakfast buffet in the restaurant at 10:45 AM. They happily took our almost €50and sat us down.
We got our first little bit of food and started to eat & they told us the buffet was closing in 5 minutes.. they should have told us before taking our money & let us choose if we want to go or not. I would avoid this hotel!