Room was great - didn’t like that we had to wear a swim cap in the pool and jacuzzi so didn’t use these facilities. Breakfast was good.

Fantastic place to stay, very clean, modern, great breakfast and great location

Clean hotel. Great location to walk anywhere in the city. Pleasant staff and very helpful in guiding us in where to go. Would stay there again!

Staff very attentive. Breakfast plentiful. Room refresh regularly. Overall excellence.

Very good

Great hotel! Clean, spacious, close to the airport and downtown. Very nice breakfast included. Would definitely come back and will recommend to others

Very nice stay for a few days. Amazing birds in courtyard.

Very clean

Nous sommes restés douze nuits dans cet hôtel. Les chambres étaient impeccables et avec une belle vue sur le jardin intérieur. La piscine et le centre spa font beaucoup de bien, surtout qu'ils sont ouverts de 6h à 22h ! Personnel à l'écoute et toujours prêt à aider. Séjour excellent chez Azoris Royal Garden de Ponta Delgada !

Chambre et service très bien

O quarto confortável, amplo e muito limpo. Equipe muito gentil. Pequeno almoço muito bem servido com grande variedades deliciosas. Ótima localização. Lounge e bar excelente o serviço.

Samlet set et rigtigt dejligt ophold. Og stort cadeau til personalet for at reagere på min anmedelse af hvordan indtjekningen var gået. Jeg nævnte nogle ting jeg godt kunne have ønsket, såsom en elkedel og dobbelt topmadras. Og kort efter ringede receptionen og fik mine ønsker opfyldt. :) Fint værelse med en stor seng, og en lille altan. Aircondition var en smule støjende. Morgenmads buffeten var god og varieret. Vi prøvede deres bar, hvor vi spiste en enkelt gang og fik Royal Burger og Philly steak sandwich, som desværre var under niveau for et 4 stjernet hotel. Men til gengæld laver de rigtig gode cocktails. Pool, spa og de andre faciliteter var også fine. Men vi stiller os lidt undrede over badehætte påbuddet, da de fleste gæster åbenbart var ligeglade. Vi havde nogle fra et andet Spa hotel vi brugte. Personalet virkede lidt mutte. De måtte gerne smile noget mere :)

Jawel, geen klachten

Funcionarios simpaticos e quartos bastante agradaveis.

Everything was great! Staff incredible!

This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.

Good location, nice and helpful staff, clean, good rooms

,

Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.

Belle chambre. Propre. Personnel de chambre sympathique. Gars du soir à la réception pas super gentil et pas patient. Mais dans l’ensemble j’ai aimé mon séjour.