総合評価とレビュー Hotel Rapallo

スタッフが親切で、お部屋も素敵で、 朝食も美味しかったです。 次回も利用したいです。

とても快適でした。 ベランダの雰囲気も良くてゆっくり出来ました。 掃除も行き届いていて枕元に置き忘れてた物も掃除の後もちゃんと同じ場所に置いて下さり高感度がさらにアップでした。朝食の時に持ち歩き用のコーヒーが欲しくて水筒を渡したらにっこり笑って入れてくれました。コーヒー中毒者にはありがたかったです。ぜひおすすめです

急なトラブルや変更などにも快く対応してくださったり、英語での対応をしてくれたのでとても助かりましたし、安心したイタリア旅行にすることができました。

They made me feel like at home. The room was clean and tidy. Unfortunately, water in shower run hot and cold, you need to get used to it.

中心部からは少し離れているが、快適に過ごせる。 駅からは徒歩約10分。 こじんまりとしたホスピタリティの高いホテル。

お部屋が綺麗でバスルームなども大変清潔なホテルでした。朝食のメニューが豊富で美味しいでした。何故か朝なのにシャンパン、キャビアまであり、飲める方にはかなり宜しいかもです。Wi-Fi使用もバッチリです。浴室にはクリーニング上がりのガウンもありました。 残念なのはシャワー室から水が外まで飛び散り外が濡れてしまう事と道路に面した部屋だったので鎧戸があり窓からの景色が見えなかった事です。 しかし総体的に満足なホテルでした。

We love the coziness off the hotel and the staff and the owner were great help.

This hotel was fantastic. Service was excellent. Room was clean. Breakfast included was phenomenal. Walking distance to everything I wanted to do.

Super hotel and friendly and helpful staff

Um hotel muito bom. Limpeza impecável; café da manhã completo; funcionários gentis e competentes.

Our experience at this hotel in Florence was deeply disappointing and far from what you'd expect of a supposed four-star establishment. The hotel is located in a very bad neighborhood—so much so that they lock the front doors after 10 p.m. for security. The building itself is extremely old and clearly neglected, with visible signs that it desperately needs repainting or perhaps even structural repairs. The dining room was shockingly small, unable to accommodate all guests at once. We were asked to schedule our breakfast time and given only a half-hour window to eat and leave. Because of the cramped layout and the lack of a proper barrier between the entrance and the dining area, flies were everywhere—making it impossible to eat anything that wasn’t completely covered. The rooms were equally underwhelming. On the first night, we were given such a tiny room that we couldn’t even fit our two suitcases. After complaining, we were moved to a slightly better room, but even that lacked proper ventilation. The shower was a safety hazard: the water temperature fluctuated wildly, suddenly turning scalding hot or ice cold. My boyfriend even burned his skin due to this issue. Frankly, there is nothing remotely four-star about this hotel—except the staff. The employees were kind, professional, and went above and beyond to try and make our stay more comfortable. Unfortunately, their efforts were no match for the hotel's many serious flaws. We give this hotel 2 star, just because of staff.

Best service ever! They went above and beyond. A true boutique hotel.

Staff were very attentive and rooms were very clean and comfortable. Only a short walk to city centre. Excellent value.

My husband and I absolutely loved this hotel. Lovely, clean, quiet and in a great location. We would definitely stay here again. The staff were the kindest people and truly engaged with you. Multilingual and worldly. Thank you all and hope to see you again! Ciao benvenuto!

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Great property! We appreciated how clean the facilities were and how amazingly attentive the staff was to our every need.

Very nice hotel and the service was superior.

Nice hotel in a great location and convenient to attractions and train station. Very modern and clean room. Excellent breakfast. My only complaint is that there were gnats flying around in the dining room as well as my room and common area perhaps from the plants.

Enjoyed our stay. Staff was excellent and hotel very clean. Breakfast and tea time was great (need more availability for breakfast slots). Beautiful park within a block. Loved this hotel and was a great way to start our 10 day trip to Italy.