The staff was very nice and helpful. We liked the location of the hotel because it was not in the most touristy area--a welcome break from the crowded sightseeing spots.

Great staff

Not far from town centre maybe 10-15 min walk. Local shops nearby

Good looking and well maintained property. Good sized room nicely decorated and clean. Super friendly staff.

Superb stay in one of the suits. Staff great too. Will return.

We usually stay here when we visit York The hotel is in a great location. It's a five minute walk into town and it has a good carpark at the back. The breakfasts are not what they once were but with all the choice in York, it's no problem.

Beautiful hotel in a beautiful city

Excellent parking on site, staff incredibly friendly, room was outstanding - we booked a suite and were hugely impressed Will be back

The room was very nice and very clean.

Amazing hotel and the junior suite was beautiful. Highly recommended! Great food and good location too!

We actually spent most of our x2 days in a hospital so did not really get a chance to see York. There were a few situations where the staff were excellent, like producing an ice pack with the vacuum machine (on x2 occasions) and helping us with food late at night, a great room and great service

Lovely hotel, staff very good, food excellent. Room well equipped. All round very very good.

Room was perfect. Very clean and very quiet. Dtaff were very approachable and welcoming

The hotel was lovely, clean and inviting. Only downside was the air conditioning in the room was really loud so had interrupted sleep. Plus when checking out there was no one at reception for a good 10 minutes, there was a queue of people by the time someone actually turned up which I thought was unprofessional. Overall we enjoyed our stay and would return.

Great room, location was fab, hotel in general lovely

Everything was great

Everyone was very friendly. Spotless hotel as well!

Everyone was very friendly, my room and bathroom were spotless, spacious and very cosy. It’s in a great location with easy parking.

A comfortable elegant hotel meeting all requirements

Great