The staff was very nice and helpful. We liked the location of the hotel because it was not in the most touristy area--a welcome break from the crowded sightseeing spots.

Good location .

Excellent hotel with friendly, helpful staff. Breakfast was very good. A great base for exploring beautiful York

Hotel is absolutely amazing but breakfast is like Fawlty Towers. Nothing is set out and you wait an absolute age before anyone takes your food order.

For et fantastisk sted. Sentralt, rent og utrolig hyggelig og hjelpsomt personale. God frokost som du kan velge blant selv. Gangavstand til alle severdigheter.

As a solo female traveller I couldn’t have asked for a better experience. The staff were so friendly and welcoming. I arrived early and was able to leave my bag at the reception, which was then delivered to my room. The room was spacious, well decorated and clean. The bed was incredibly comfortable. The hotel was easy to find and is a stones throw away from the train station all the main attractions. I would stay again and recommend to friends and family.

We noticed that the mattress cover was not replaced with the fresh one when we got there. But the staff has helped right away. Everything was good enough for the value.

The hotel is in an ideal location, only a 15 minute walk into the city centre. Our room was in the new extension to the hotel. The room was very clean, big enough for 2 people with a very comfortable queen size bed and bathroom. The Air conditioning was a great benefit especially with this lovely summer weather we are currently having. The staff were all very friendly and helpful and the choice of food at breakfast was excellent . Overall a very good choice of hotel and we would have no hesitation in staying here again if we visit York again.

Very helpful staff great room fabulously hotel we have stayed a few times and will come back again Ann Adey

Had a lovely stay here. Didn’t interact too much with the hotel as we had other plans but where we did staff were very polite and keen to help. We had a lovely, clean room, where it was nice and quiet and we enjoyed a very pleasant stay. Air con was amazing here over the hot weather too. The hotel is also very reasonable for the price and very walkable into the heart of the city too. Would highly recommend. Thank you.

Air conditioning was good Breakfast was poor Staff were excellent Hotel was clean

We received a friendly welcome on check-in and we're shown to our room personally, which was a really nice touch. Our room was quiet and had the bonus of a bath, it was very good. The hot breakfast was quality and cooked well. We would have preferred more bread choice, cheese and charcuterie to be self serve.

Anbefales!

Hotel is cute and well located. Only 10 minutes walk from the city. There are good parking places. Room was big and air-condition was good. Cleaning quality variated a lot between days. Hotel charged extra for our 1 year old child’s breakfast even it was bought advance.

We stayed in the annex and the room had very poor air conditioning. It was a hot day and i'm sure the conditioning was working overtime but for £200+ / night, it should be adequate.

房間佈置優美，很大空間，清潔，浴室用品十分好，餐廳地方＆食物都很好。

Room was a really nice, staff were amazing and friendly.

The hotel was fantastic all round. Beautifully decorated room, friendly, helpful staff, great cocktails at the bar and perfect location.

Was met by a young man on reception who was wonderful. He was polite, helpful and a real asset to the hotel (feel so bad that I didn't get his name). He got our stay off to a fabulous start. Planning our next stay.

Friendly helpful service from excellent staff, room was spotlessly clean, fully air conditioned room. Highly recommended if staying in York.