Et hotel uden reception, hvilket var lidt udfordrende da jeg ankom til hotellet kl.03:35. Men på hoveddøren var der en QR kode som var nem at anvende og jeg kom med det samme i online kontakt med en service desk som var ualmindelig hurtig til at hjælpe og meget serviceminded. På et tidspunkt ændrede mit hotel rum geografisk placering fra Bukarest til Barcelona og jeg kunne ikke benytte swipe funktionen på min mobil til at komme ind i hverken receptionen eller videre til mit værelse. Igen hjalp service dealen mig hurtigt. Plus andre ting som ikke fungerede. Men altid super hurtig og imødekommende hjælp. Derfor fire stjerne. Uden den hurtige hjælp og støtte havde hotellet fået en stjerne.
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Dorel
友人&家族 家族旅行
2.0
/10
18週間前にレビューしました
Hotels.com verified review
There is nobody at the reception desk. The online application didn't work.
I had to call the help line 5 times until somebody answered (the first four times the message said that there are no agents available). The code for the room didn't work at the door in the loby; so I had to call again several time and they gave me the generic code; that is a safety issue.
Tere is no phone in the room; so guests can't call for help if needed and since the front desk door is loked the police can not enter the hotel in case of emergency.
They give clean towels only after five days and there is nowere shown that; so, I had to use the towels I left on the floor.
The front sliding door was broken and twice during my 10 days stay.
Despite the fact that the hotel is in Romania, the receptionist who answered the phone doesn't speak Romanian, only english and spanish.
This was the worst hospitability exparience I had in sixty years.
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Aram
8.0
/10
19週間前にレビューしました
Expedia Group verified review
A good place to stay if you require just a room to sleep in with a private toilet. Very central location close to Romania’s famous old town. Nothing sophisticated… No special amenities or services. The staff will provide you with instructions to access the hotel and your room digitally, since the front desk does not operate 24/7.
If you’re looking for a place to sleep and take a shower and spend your entire day exploring the country, this hotel would make a good and an affordable choice.
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Gareth
8.0
/10
21週間前にレビューしました
Hotels.com verified review
Room was clean, air con did not work very well. No reception which was a problem for a 4am check in, oterwise ok
Arja Helena
8.0
/10
21週間前にレビューしました
Hotels.com verified review
Luftkonditionering kunde vara effektivare. Annars bra.
Jin Yun
6.0
/10
22週間前にレビューしました
Expedia Group verified review
Was ok
Alfred
8.0
/10
22週間前にレビューしました
Expedia Group verified review
Hotel price was good, but location was pretty bad. It’s safe . Just you need a taxi or Uber.. if you want to save money I think it’s a great deal
Boh Ying
8.0
/10
23週間前にレビューしました
Hotels.com verified review
Currently there’s road construction right in front of the hotel which could cause confusion for taxi drivers
Yasir
10.0
/10
25週間前にレビューしました
Hotels.com verified review
Mycket bra hotell
Stewart
2.0
/10
26週間前にレビューしました
Expedia Group verified review
Booked the day before arrival and have still not had any communication from the hotel. I could not enter, there were no staff present and the contact numbers were abroad. None of the phone numbers were in service. Complete con and hopefully Expedia get my money back. Don't bother with this place find another hotel, this one isn't a real hotel, it's a con 👍
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Guillermo
10.0
/10
28週間前にレビューしました
Expedia Group verified review
Excellent
Torin
10.0
/10
30週間前にレビューしました
Expedia Group verified review
Great stay. Will definitely be back.
Andrew
8.0
/10
33週間前にレビューしました
Hotels.com verified review
Very clean, man at reception grumpy
Melissa
パートナーと 一緒に
8.0
/10
33週間前にレビューしました
Hotels.com verified review
Chambre propre
Simon
パートナーと 一緒に
8.0
/10
34週間前にレビューしました
Hotels.com verified review
Great location, easy to get around. Room was large and comfortable and good value for money. Found a few hairs on the pillows and the code was changed so couldn’t get into the room. Managed to work it out but not tech savvy people would struggle. Late one night we heard someone having the same issue. Overall good place to stay
Giovanni Gaetano
パートナーと 一緒に
8.0
/10
35週間前にレビューしました
Hotels.com verified review
Posizione strategica e costo contenuto. Per il resto, assenza di parcheggio, colazione non inclusa, struttura vetusta e scarsamente manutenuta, personale ridotto all'osso e poco disponibile, angoli nascosti della stanza (il radiatore dietro la porta del bagno, ad esempio) sporchi e impolverati.