Piers
パートナーと 一緒に
6.0
/10
13週間前にレビューしました
Expedia Group verified review
We booked for two nights and, as it was extremely hot, the hotel was chosen as it had a swimming pool. When we arrived we were told that this had been shut down by environmental health the day before we arrived but that the hotel did not have our telephone number to advise us. If we had known there was no pool available we would have cancelled and booked an alternative hotel.
Whilst we enjoyed the hotel overall we were disappointed by; not having the pool available, having to pack up and change hotels, travelling to the new hotel, and not having the use of their facilities until the new hotel check in was available.
I have mostly been happy with Expedia however this incident has disappointed me.
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