旅行直前に心筋梗塞で緊急搬送された為、キャンセルする事が出来ず に不泊になりました。後日エクスペディアを通じて事情を説明し何らかの救済処置をお願いしましたが、一切考慮されず規約通りノーショウ扱いで３泊分９４５ユーロ請求されました。ルール上仕方ないと思いますが他のホテルは一泊分のみ請求などの配慮があっただけに残念です。楽しみにしていたホテルですが今後予約する事はないと思います。

朝食が充実。眺めも良く、場所も便利。

Lovely hotel in historic building. Aircon really good. We had a room with balcony facing lake- well worth it. Breakfast was great, lovely area out over lake to sun and swim. But the best thing was the staff. They were the perfect balance of friendly and helpful without being over effusive or fake. So many hotels in the area but we definitely picked the best one!

Friendly kind staff, brilliant location in the old town and next to the ferry boats. Typical old style Italian Hotel with modern interia.

Beautiful location on the waterfront. Modern facilities and superb breakfast. It’s within the old city, but hotel provides parking for a fee.

Very convenient to everything in historical center

Fantastic, helpful and friendly staff. The hotel was spotless, breakfast tasty and plentiful, while the lake view balcony prestige rooms view we had was excellent. Thank you

This hotel is a great location for the boats/ferry. Good restaurants around it, loads of gelato shops. We enjoyed our stay the only downside is doors to the rooms are very noisy when guests slam them shut. All but one member of staff were very friendly and helpful. You'll know who she is when you go down for breakfast.

Muito bom hotel! Vista maravilhosa!

There is a very good reason i have been going to this hotel on a regular basis for 15 year's. Its perfect location, service and lovely rooms overlooking the lake. Go and enjoy it yourself.

Beautiful room we had a lake view, which was great to sit out at every morning. Reception staff were very helpful and friendly.

Great facilities and perfect location.

Comfortable room. A fabulous breakfast selection and a lovely breakfast room.

Perfect location, good breakfast, clean rooms. Only disappointment was when we arrived our room wasn’t ready which is absolutely as expected as we arrived early. Left our bags to go and look around town and came back later to check in. In this time our room has been given to someone else. We were allocated a different room but had to move back to our reserved room after 2 nights which was a bit of a pain. Once moved to the new allocated room, the clothes hangers just fell to the bottom of the wardrobe as were completely worn out, and to use the kettle I had to stand and hold the plug into the wall to keep it turned on. All that said, we still had a lovely time here.

Lovely hotel , awesome breakfast, staff amazing

Excellent staff, really friendly

Great location for a stay in Sirmione. Almost all staff were polite, helpful, cheerful and friendly. Breakfast was included and perfect for what we needed.reception organised a taxi back to Verona airport for us. Highly recommend this hotel

Veldig sentralt hotell med vennlig personalet. Frokosten var også veldig bra.

Loved the area close to the pier to be able to get to other towns on the lake. Fantastic friendly staff made the stay unforgettable.

Great location in the centre of the old town on the lakeside next to the ferry stop. Noise not a problem. Good Italian style breakfast buffet Friendly and helpful staff. Would definitely recommend