Beautiful hotel and we found the location to be outstanding. We did use the hotels transportation by car from the airport and then 3 days later to the port of Citivecchia and was pleased by the level of service and kindness as well as punctuality. We also received an upgrade at check in which was very nice. Beds super comfortable, beautiful artwork and building. Breakfast was also a nice touch. All the staff were friendly and helpful, thank you for a wonderful stay!