アパートメントタイプの部屋での一泊の滞在でしたが、部屋代とは別にクリーニング代として４５ユーロも請求されました。

紹介される公共の駐車場が徒歩10分ぐらいと，ちょっと遠い。雨の日は大変かも。立地は非常に良い。部屋も3ベッドルームを使用したが，広くて快適だった。

評判ほどのことはない 狭いシングルでした エアコンがなく扇風機を一晩中かけていた これで９０ユーロは高いと思う ただしツイン ダブルのことは知らない

ホテルというよりは、まるでウィーンに住んでいるかのような気分が味わえるとてこじんまりとしたホテル。中庭に面して小さなサンルームもあり、とても居心地がよく、朝食も美味しかったです。到着した日の受付のおばさんは、英語が苦手のようでしたが、感じはよくて問題ありませんでした。

I stayed for 3 days in August. I feel Lumes is a very good pension. Situation is a center of ween.It is very convenient　for Sightseeing ,eating, shopping. The building is old,But room is very clean. Staff is very kindly and beautiful. I hope stay at Lumes someday again! 8月に3泊しましたが、とても良いペンションでした。 立地はweenの中心部にあり、観光・買物・食事に非常に便利でした。 建物は古いですが、部屋や内装は、質素で清潔感がありました。 スタッフはとても親切で、素敵な方でした。 また、いつの日か泊まりたいと思います。

Bed was broken. Self check in is not at all a good idea for guests traveling internationally. Our flight reached 8am and we got to hotel at 10. We could leave luggage but no one to request a early check in. The hotel had emailed us the code to the room which worked when we got there even though check-in time was 3 PM. We opened a room to find so much trash and stuff left behind by the previous guests. I believe they use the same code for all the guests, which is very unsafe. The place had a small kitchen. It was full of dirty dishes everywhere there is no AC. When we complained, they just gave a fan. Our room was on the second floor and the elevator barely fits two people. We had to do multiple trips to take all the bags upstairs.I would never recommend this place to anyone.

La posizione dell'hotel è ottima, però le camere sono vecchissime e trasandate, muri sporchi, mobilio vecchissimo e incompleto, dotazione scarsa, mancavano gli asciugamani e doccia sciuma. Sconsigliato per la qualità, max 1stella e mezza

My only positive comment: Good location. The room had a portable AC (!!) located in the room internal balcony ( facing other apartments windows) We had to sleep with the balcony door open to get some AC. Kind of a Flinstones situation. We won’t book this place again

This is a good place to stay. Location is great to the center and many landmark and restaurants. Hotel is clean, quiet and comfortable. The only problem i had (and major) was nobody sent me the security number to enter the hotel. I made reservation thru Hotels.com. dont know hotels.com should send or the Pension Lumens should send, but somebody ahould have sent me some info when the reservation was confirmed. I only got the confirmation email from Hotels.com (i made reservation the day before). So when i arrived at the entrance, i couldn't get in without this code. Dont know which room is mine, either. I had to call the emergency number with roaming a few times.. then finally made a contact.

Check-in process kinda confusing … luckily the cleaning lady was there to direct. Room was very clean … old and creaky, but clean and safe. Would not rate this a 4-star hotel (maybe a 2). Area was awesome- close to trains.

Alles toll, nur winrichtung etwas alt und abgenützt aber ok

The place had everything that was needed and more! Good price for unbeatable location and big room. Funny check in process, but if you manage that part, the rest is easy:)

Super Hôtel, manque un peu d’équipements dans la chambre. Personnel très sympathique. Je recommande

Very happy with our stay, it was very clean, cozy, they changed the linen every day, everything was perfect. Thank you!

I wanted to share some feedback from our recent one-night stay at your hotel in Vienna. My girlfriend and I were really looking forward to our stop in the city, but unfortunately, we encountered an issue that impacted our experience. Upon checking into our room, we noticed that the bed had hairs on it, which left us questioning the cleanliness of the linens. This made it difficult for us to relax and get the good night’s sleep we needed before continuing our journey. What made this particularly frustrating is that we’d already dealt with a similar issue at a hotel in Budapest earlier on this trip. It’s been disheartening to have these kinds of problems back-to-back, as it has taken away from what was meant to be an enjoyable vacation. I wanted to bring this to your attention because we expected better from your hotel. We hope you’ll consider addressing this, both for future guests and in making things right for us after this experience. Thank you for your time and understanding. I look forward to hearing from you. Best regards, Danny

I enjoyed staying at the property. Check in was smooth even it was self check in. Thank you..

I did not recieve a code to enter the floor. And it was not clear how to enter the main door at the ground level. Room was simple, but clean. Bed slept good and the fridge worked.

Good location in Vienna, but infrastructure is very old. Be sure to contact with the hotel if you want to check in late, the for for building should be open by vendor.

This is not a hotel but a “Pension”. These are rooms on a floor of a tired appartment/ office building. There is no reception and getting in at first is rather odd. The front door is locked after 6 PM so good luck getting in touch with someone. When I received instructions they were in German and I requested them in English but never received any. Good that when I arrived I had a friend who helped me. The room was clean, quiet and very central. When I selected 4 Star on Expedia I expected something better.

Wifi did not work, and nobody responded to help fix it when i messaged. Otherwise good stay.