7.8
良い!
522 件のレビューより
清潔さ

8.0

快適

7.6

位置

7.8

サービス

8.4

旅行者のレビュー Cumbria Grand Hotel

1ページあたりのレビュー数
20
40
トップレビュー
Verified traveler
10.0
/10
369週間前にレビューしました

Hotels.com verified review

城館ホテルで、優雅なラウンジでゆっくりできる。結局3泊した。 古い建物なので少々防音に問題はあるが、許容範囲内。 夏休みのピークシーズンでクリーニングサービスなどは臨時のスタッフが多かったのだろうが、訓練がよくい聞き届いていないように感じられた。レストランのスタッフも口の聞き方など横柄(ホスピタリティビジネスの意味を理解していない)。フロント以上のスタッフは問題なし。 朝食はまあまあ、夕食(3コースメニュー、コーヒー・紅茶つき)はお得感がある。メインは実物を見ながら選べるので安心 。町はリゾート地としてきれいにまとまっていて、干潟沿いの、Promenadeからの景色がよい。 Very relaxing lounge. I liked the hotel and therefore extended my stay to 3 nights. A little problem with services: I guess that a lot of temporary help were employed for the peak season, e.g. cleaning staff & restaurant waiter/waitresses: they did not seem to have been trained well and do not what the hospitality business is about. Front personnel and above were professionals. Dinner (3 course menu with coffee/tea) has good value for money. In summary, "recommendable".
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Verified traveler
icon-家族旅行
家族旅行
4.0
/10
577週間前にレビューしました

Hotels.com verified review

部屋は狭く汚く、湖水地方の中心であるウィンダミアへのアクセスも車がなくてはほぼ無理というロケーションでした。
Zarak
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
14週間前にレビューしました

Hotels.com verified review

Nothing as per the amenities shown.
Kathleen
icon-友人と 一緒に
友人と 一緒に
4.0
/10
14週間前にレビューしました

Expedia Group verified review

Everything needs updating. Bathroom facilities only satisfaction and the shower was unsatisfactory. The room was dark and the lighting Best thing about it it was the bed comfortable and large.
Duncan
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
14週間前にレビューしました

Hotels.com verified review

Loved the old feel of the place and history, like being back in a military mess, friendly and comforting bar, great views from the room.
Jayne
icon-友人と 一緒に
友人と 一緒に
4.0
/10
14週間前にレビューしました

Expedia Group verified review

Fantastic building from days gone by Needs a lot of work, single glazed windows, bedrooms, bathrooms very out dated,overpriced at £200, very old fashioned like your granny’s house Main rooms damp on ceiling the whole place needs up dating
Sheila
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パートナーと 一緒に
6.0
/10
15週間前にレビューしました

Expedia Group verified review

Only negatives were furniture in bedroom shabby and outside of bathroom window filthy. Reception and bar staff excellent.
David
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
16週間前にレビューしました

Hotels.com verified review

Excellent place to go, accessible to surroundings. Great walk via the promenade to the centre and train station. We’ve been several times
Cathrine
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
16週間前にレビューしました

Hotels.com verified review

Lovely hotel with many historical features, in a lovely setting. Had a lovely relaxing stay. The food was good and the staff excellent.
Kenneth
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パートナーと 一緒に
10.0
/10
17週間前にレビューしました

Expedia Group verified review

Fantastic location with a resident peacock . Also spotted some deer around the property. Breakfast was excellent .
John
icon-
8.0
/10
17週間前にレビューしました

Expedia Group verified review

The hotel setting is delightful and has a real 'old country house' feel to it. There is a resident long-tailed peacock, who made very loud and frequent 'crows' and once flew from some high trees at dusk, which was amazing! The bar and a restaurant are next to each other and the staff were pleasant and very helpful. The full breakfast was excellent, if a little pricey at £14.50, although this was probably equivalent to any cafe price nowadays. I was grateful to be upgraded to a twin room for no extra charge! However, there were some practical points I found unhelpful and maybe the hotel could give them some thought, given that my room tariff on the wall near reception was £170 pp per night! There were two double sockets fitted over a heavy desk, which partially covered the sockets and without moving the desk out slightly, it was impossible to use my chargers or the kettle. The bathroom was in good order and the shower very good, but the grab rail was dangerously loose and I didn't want to use it. I'm 72 years old and just beginning to appreciate the benefits of a grab rail, but this could not be used safely. It was also installed near the tap end and might have been more useful at the back of the bath? The windows were old and heavy and I had to climb onto a seat in the window bay to open them - I like fresh air! There were a number of elderly people staying who might have found it difficult to solve these problems... But I would certainly stay here again!
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Roy
icon-家族旅行
家族旅行
8.0
/10
17週間前にレビューしました

Expedia Group verified review

Great breakfasts. Very friendly staff. A hotel with real character. Enjoyed playing on the full sized snooker table.
Kenneth
10.0
/10
18週間前にレビューしました

Hotels.com verified review

Lovely Victorian grand hotel, nice food, good staff, comfy room. Impressed!
Andrew
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
19週間前にレビューしました

Expedia Group verified review

Lovely old fashioned Hotel, nice grounds surrounding for peaceful walks.
Hadley
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
19週間前にレビューしました

Hotels.com verified review

What we liked: Superior sea view room, with breathtaking scenery. Really lovely woodland paths around the hotel to get lost in, and only a 15 minute walk from Grange Over Sands. Bed was very comfy and staff were very friendly and helpful. What could be better: Cleanliness of the bathroom. Clearly marked vegan options or more readily available vegan options on the dinner and bar menus - it was a bit tricky working out what we could eat!
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Glyn
icon-子どもと 一緒に
子どもと 一緒に
8.0
/10
20週間前にレビューしました

Expedia Group verified review

We were able to stay in one room in the first floor overlooking the entrance with our 2 grandchildren and dog. We will be back.
Dave
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
21週間前にレビューしました

Hotels.com verified review

Beautiful grounds with great staff, rooms a bit dated but would return for sure. Snooker room was a great bonus. Dart board requires replacing.
Gillian
icon-
6.0
/10
23週間前にレビューしました

Expedia Group verified review

Lovely welcome from lady on Reception. A beautiful Victorian building - stunning entrance hall and corridors to rooms. My room, though, could have been cleaner. Comfy bed. I slept well despite a noisy group of people with no etiquette regarding staying in an hotel. The grounds are stunning - you really are in the midst of nature.
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Ahmed
icon-子どもと 一緒に
子どもと 一緒に
4.0
/10
24週間前にレビューしました

Expedia Group verified review

Room was not clean, it is not a family friendly property as my daughter got sick after we spend one night there. The room was not clean, carpet was full of dog hairs. Staff was not very welcoming.
Rosemary
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
24週間前にレビューしました

Hotels.com verified review

The Cumbria Grand is exactly what it sounds like — a big, old, atmospheric hotel with bags of heritage charm. And to its credit, that charm is real. The historic style works in its favour... right up until you notice the peeling paint and the layer of dust on the common area surfaces, at which point 'vintage' starts to feel more like 'overdue a renovation'. The rooms, to be fair, are clean and comfortable — just a little tired and in need of some maintenance love. Perfectly fine for a night or two. The bar is worth a visit — good quality food — although pricey. Parking was a squeeze when we arrived, though a function was on that day, so hopefully not always the case. Overall enjoyable enough, but some proper TLC would make a world of difference.
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1ページあたりのレビュー数
20
40