城館ホテルで、優雅なラウンジでゆっくりできる。結局3泊した。 古い建物なので少々防音に問題はあるが、許容範囲内。 夏休みのピークシーズンでクリーニングサービスなどは臨時のスタッフが多かったのだろうが、訓練がよくい聞き届いていないように感じられた。レストランのスタッフも口の聞き方など横柄（ホスピタリティビジネスの意味を理解していない）。フロント以上のスタッフは問題なし。 朝食はまあまあ、夕食（３コースメニュー、コーヒー・紅茶つき）はお得感がある。メインは実物を見ながら選べるので安心　。町はリゾート地としてきれいにまとまっていて、干潟沿いの、Promenadeからの景色がよい。 Very relaxing lounge. I liked the hotel and therefore extended my stay to 3 nights. A little problem with services: I guess that a lot of temporary help were employed for the peak season, e.g. cleaning staff & restaurant waiter/waitresses: they did not seem to have been trained well and do not what the hospitality business is about. Front personnel and above were professionals. Dinner (3 course menu with coffee/tea) has good value for money. In summary, "recommendable".

部屋は狭く汚く、湖水地方の中心であるウィンダミアへのアクセスも車がなくてはほぼ無理というロケーションでした。

We were able to stay in one room in the first floor overlooking the entrance with our 2 grandchildren and dog. We will be back.

Beautiful grounds with great staff, rooms a bit dated but would return for sure. Snooker room was a great bonus. Dart board requires replacing.

Lovely welcome from lady on Reception. A beautiful Victorian building - stunning entrance hall and corridors to rooms. My room, though, could have been cleaner. Comfy bed. I slept well despite a noisy group of people with no etiquette regarding staying in an hotel. The grounds are stunning - you really are in the midst of nature.

Room was not clean, it is not a family friendly property as my daughter got sick after we spend one night there. The room was not clean, carpet was full of dog hairs. Staff was not very welcoming.

The Cumbria Grand is exactly what it sounds like — a big, old, atmospheric hotel with bags of heritage charm. And to its credit, that charm is real. The historic style works in its favour... right up until you notice the peeling paint and the layer of dust on the common area surfaces, at which point 'vintage' starts to feel more like 'overdue a renovation'. The rooms, to be fair, are clean and comfortable — just a little tired and in need of some maintenance love. Perfectly fine for a night or two. The bar is worth a visit — good quality food — although pricey. Parking was a squeeze when we arrived, though a function was on that day, so hopefully not always the case. Overall enjoyable enough, but some proper TLC would make a world of difference.

Parking easy, breakfast good.

BREAKFAST FOOD COULD BE HOTTER. NO PROBLEM WITH PARKING PLENTY OF SPACES. HOWEVER MAIN ROAD ACCESS NOT PARTICULARLY SAFE

Fantastic place, great staff, fantastic spacious room, great location, a few touch up now and again other great place to stay, would love to stay there again.

It was pleasant. Room lovely. Breakfast a little pricy.

The hotel was clean and well organised. There are a few areas that are in need of some decoration, however, overall we had a good stay. There is plenty of parking, good WiFi and the furniture in the bedroom is of a high standard.

Great location and property, very welcoming of our dog.

Very welcoming staff and willing to go the extra mile. Rooms were very clean and the breakfast was 10 out of 10. Would highly recommend this hotel and will be visiting again.

Good staff and good value for money

It did what it said on the tin. I would definitely go back there again. It was a fairly basic room, but that’s what we paid for. The hotel is a lovely building and has a nice restaurant and bar. Clean and quiet. Couldn’t ask for much more apart from a few frills, which I didn’t pay for anyway.

Staff were fantastic very accommodating, the bathroom was very tired mould on the shower door. Evening meal was nice however the food was just warm, as was breakfast. I think this hotel has been very grand in it's day, with a few changes this could be so much better.

Room Clean and warm

Very friendly and helpful staff thank you

Brunch was a good selection staff friendly bar staff need to know more about not serving intoxicated guests more alcohol The receptionist was with out doubt helpful polite understanding and thought nothing of going the extra mile to help