I traveled as a solo traveler. The hotel staff was very helpful. There are 37 steps from the entrance of the building up to the second floor lobby. I was lugging a big suitcase, which I could’ve pulled up the stairs by myself, but the man at the front desk, Bob, walked down the stairs and carried my bag up for me. Which was very nice of him. I did have a problem with the air-conditioning not working in my room and the staff was quick to go and check it out, but unfortunately was not able to fix it. I spent two nights in one room and two nights in another room, where the air conditioning worked very well. The breakfast in the morning were nice, not as much food, offerings or quantity as I would’ve liked, but it was enough for breakfast. The staff were all very nice and very helpful. The hotel was in a good location if you want to tour the Anne Frank house. But it seemed that most everything was a 15 to 20 minute walk from the hotel, which is probably true for most places in Amsterdam. It was a good location nonetheless. One noticeable thing was,l that there were 2 homeless people living on the sidewalk right outside the front entrance of the hotel. That’s not the hotel’s fault, but they were persistently there. I didn’t notice this in other parts of Amsterdam. This wouldn’t deter me from staying at the hotel again, but it is something of note. There are several restaurants right across the intersection from the hotel that had good food options.