The location was best. Facility and cleanness are not so good.

　人気都市のため価格はやや高いけれど、観光目的なら立地は抜群に良い。生活設備は全て揃っている。WhatsAppで連絡できるので、電話による英会話より安心できる。夕方はチェックインが立て込むので近くのカフェ等でスタッフを待つ方が良いかもしれない。エアコン空調のため、冬場は温まるのに時間を要する。夏場は快適かもしれない。

Very convenient location to go to Sagrada Familia and Metro, but there is not much good restaurant.

チェックインが煩雑。何度も電話でのやり取りをしました。事前に着く時間を伝えたら、空港に着いたらまた電話してと言われ、ホテルの前に着いてまた電話をしました(これは私が予定よりも着くのが早かったからのようですが)。しかしそれ以外はとても満足でした。チェックイン時には、滞在中の設備や周辺の説明、地下鉄の使い方、近くのスーパーも丁寧に教えてくれます。お掃除も入らないので好きに過ごすことができました。数日分のタオルとお掃除セットも置いてあるので、洗剤やゴミ袋は買わずに済みました。

一般的なホテルとは異なり，この宿泊施設には従業員が常駐していない．チェックインの際には事前にアポを取る必要がある．

お風呂のお湯が水になることがありました。

I had a very disappointing experience during my stay. The most serious issue was getting trapped in the elevator for approximately 40 minutes. It was a frightening and stressful situation, and unfortunately, the way it was handled made it even worse. The staff were rude and lacked empathy throughout the incident. There was little concern shown for my well-being, and no one offered a sincere apology or reassurance while I was dealing with the situation. What was even more disappointing was that after I was finally freed, no one from the hotel followed up to check on me or acknowledge what had happened. A situation like this can happen at any property, but it's how a hotel responds that truly matters. The lack of professionalism, compassion, and follow-up left me feeling ignored and undervalued as a guest. Based on this experience, I cannot recommend staying here. Hotel was only close to Sagrada but very far from the city.

The place needs little love.

You have to dramatically improve your automated Check-In system. For one, I never received a front door entry code in advance. If not for a guest who was on his way in, we would have never been able to enter the property. And then our reservation didn't even show up in the system! If not for the Guest Relations phone, we wouldn't have known what to do. As we spoke to your GRO, she toggled something on the system and only then did our reservation show up! I mean, you guys need to understand that after long journeys, travelers don't need this kind hassle!

Less an aparthotel and more an apartment. Shampoo, soap and coffee were not enough for the whole stay, we had to go buy extra as the customer service told us they only provide some as a courtesy. Building is very old and makes a lot of noise throughout the night. 2 bathrooms was very convenient, though a king bed (2 twins together) would have been preferred in the main bedroom. Location is perfect next to the sagrada familia, convenient grocery stores nearby and many restaurants. Check in was terrible, the auto check in machine is pre programmed to dispense keys at a specified time regardless of whether the room is ready or not. Luggage lockers were convenient.

This place in a great location near La Sagrada Familia and with good shops and restaurants nearby. The apartment is in good condition. The AC units could use some maintenance because the one in the living room and in the main room leak water onto the floor sometimes. The unit had enough room for us 3 adults and 3 kids. Great breakfast joints downstairs and down the street. There is a grocery store across the street, which we visited religiously. The rooms were comfy and bathrooms had what we needed. The price was a little high but would definitely recommend.

Easy to check in.

The property has a great location. The check in process was simple and smooth. The attractions are very close. There is so much choice of restaurants and shopping near by. It is very suitable for a family of 4 or 5.

Habitaciones limpias, baños limpios, artículos de baño y generales completos, Personal muy atento en el checkin y checkout, cocina muy funcional con todo los necesario, lavandería funcional. Ubicación excelente, líneas de metro y buses para moverse cercanas. Muy Complacido! Gracias!

Ubicación excelente, a 100 metros de la Sagrada Familia y facilidad de tomar el metro o autobuses turísticos, departamento completo. Todo te queda cerca y la calidad Valor/Precio inmejorables. Ampliamente recomendable

Great view and the lockers were very helpful. Overall the layout of the unit was very practical and good

Overall a great value. Location is perfect, noise level is low. No bad smell. Facility works ok, one time got stocked in the elevator but it was fixed very quickly. Shower head was loose but it was fixed wuickly. It’s not a luxury apartment but it’s clean and functional. Floor is hard laminate and gets first very quickly. A basic vacuum cleaner could make a difference for day to day cleaning, specially for a family with 2 young kids. Communication via the hotels.com portal was fairly good, no reply over the weekend! Quality of service could be a bit better for a family visiting from a different country with limited resources. We stayed for 11 nights and we had no major issues. Wife and kids enjoyed their stay. I recommend this location.

Boa localização é um local agradável!

Everything

Good location, had all the amenities required, clean and spacious