非常に丁寧な対応と安心感を与えてくれました

Overall not bad, but the hairdryer was broken and WiFi was quite weak or not working

静かでトラムも使えて便利です。

It was a fair hotel in a good location. A/C was not available. They were shutdown due to the season. Continental breakfast was ok. Parking is about 15 minute walk.

O quarto estava muito gelado, o sistema de aquecimento não era bom. Durante o dia ficava desligado e à noite quando ligava não era suficiente para aquecer o quarto. O café da manhã é muito bom, o único ponto que poderiam melhorar é a qualidade do café da máquina.

La habitación y baño limpios y provistos de los elementos de baño. Limpieza y servicio bueno y atención amable.

房間有浸味、清潔一般、位置好、職員好有禮貌！

La habitación estaba fría, más fría que el exterior de los pasillos y solicité me ayudarán con el calefactor el cual al parecer no funcionó y me dieron un calefactor pequeño, lo cual no solucionó mucho el tema así que contacté a hoteles y me dieron al día siguiente otra hahabitación más pequeña pero según ellos menos fría, así fue ...lo malo es que no llegaba ahí el internet, me dieron la contraseña del staff y ni así teníamos señal de WiFi ...terrible ... malísimo...no volvería ...la señorita de la recepción muy amarga, no así de los otros dos señores que fueron más amables

The room was clean and bright, the location convenient (a short walk from the train station and Piazza del Duomo), and the staff very friendly and welcoming. Breakfast was excellent, with a large selection of sweet and savory food

Worth coming back to. Room was clean and people were very courteous.

Good rooms, great location

Hotel tem boa localização, bom café da manhã, a recepção foi muito prestativa para ajudar no que precisamos. Porem nosso quarto estava com cheiro de cigarro, e o aquecimento não funcionava, e o banheiro com um cheiro desagradável.

Bon accueil. Rue calme et bonne situation par rapport au tram aéroport. Hôtel très pratique et parfait pour un court séjour.

it was good value for your money, the location was good.

Nous avons apprecie l accueil de la jeune femme tres gentille et serviable et le professionnalisme de la personne qui s occupait du petit dejeuner Par contre la. Salle de bain etait peu pratique On a du demander de nouvelkes serviettes de toilettes car elles n etaient jamais seches d un jour sur l autre Et dans la chambre persistait malgre la fenetre ouverte une odeur tres desagreable

Begränsat med bröd, ingen grönsak. Tråkigt

Nyugodt környezet, kedves személyzet, rendezett, tiszta szoba

Rooms very clean. Front desk very friendly. Breakfast staff - very unfriendly and impatient.

Shower area was very small, shower faucet was not properly working.

Very happy with this hotel for our one-night stay in Florence. The helpful lady at reception kindly pre-ordered us a taxi for our early morning departure. Bed was comfortable and there were a good number of choices for breakfast, including a variety of fresh warm croissants.