The door to my room did not lock automatically when the door closed but had to be locked manually from the outside with the key card and there was no way to lock it from inside the room: I was told this was a "feature" the hotel used for certain ski groups (but I wasn't in such a group). As a result, I left my room inadvertently unlocked for a whole day. There's no real security for left luggage: anyone can walk into the lounge area and take your bag. The bed was comfortable and the hot water and wifi both worked well. In-room safe was not large enough for a computer. The hotel claims to have air conditioning but there was certainly no air conditioning in my room. Breakfast begins at 8am so the hotel doesn't work well if you need an early start. The hotel did not print my Saastal card until the morning after I checked in which didn't bother me but could be a real (and very expensive) inconvenience to some people (although other Saas-Fee hotels also do this).