Excellent hotel for me. I could use free taxi service from the airport to the hotel with the information of my flight and time by previous e-mail to the hotel. The restaurant is wonderful and we enjoyed special dinner with our friends. The room is very clean with strong shower with large bathtab. We actually need a taxi to go anywhere outside the hotel, because the hotel is in nature. However, the taxi is not expensive here (within 1000 peso to downtown or Argentina side of the Falls).

ジャングルの中の、美しい、オアシスのようなホテル。レストランも上等。

雰囲気の良いホテル。 食事も美味しく満足でした。 冬のアルゼンチンでしたが、温水プールが有り子供と楽しめました。 メインのスタッフは英語も出来るので、助けかりました。

Great hotel with hospitality. Amazing ambient. Hotel offers you only one way pick up service from airport. You need to pay for your return way which costs USD 20.

映画のジェラシックパークに出てくるジャングルの中のホテルでした。回りは、本物のジャングルで、 メインの建物といくつかある部屋の建物とが、吊り橋で 渡る様になっていたり、楽しい演出が一杯ありました。

Breakfast was very good, the staff was excellent, I would stay again.

Tem que melhorar os cardapios.

Simply fantastic

Beautiful facility and surroundings.

This is a -once-great property, somewhat tired looking now - positives are amazing location/ in the middle of forests/ river. But service quality- food - restaurants- competency of restaurant staff is not good ; value to quality is 3; no proper coffee in the rooms; water is supplied in modest bottles, even a basic water bottle is extra

Hotel espectacular

Great experience. Very friendly staff.

Great

Ótimo café da manhã, piscina bem cuidada e limpa. Recepção excelente por toda a equipe

Habitación limpia, no hay nada cerca pero no hace falta

Stayed at Loi 2 nights in a superior room. It is difficult to find high end hotels in the Iguazu area unless you stay at the Gran Melia for double or even triple Loi's nightly rates. Do not expect luxury here. While Loi advertises as 5* it certainly is missing the qualities and details of a high end resort. It really is a 4*. As an example, there were many things broken in our superior room: blinds in bathroom, tub very worn out, lamp shades by bed crooked and loose. We complained twice to house keeping about the toilet getting clogged. Curtain loops are torn. Restaurant seats had stains... With that said, the location is beautiful and pool area with tiki bar is very nice. I wish management paid attention to details, with the right care and some refurbishing this could be a marvelous hotel given its location. Stay here if you are OK to settle for less and to receive decent accommodations without the luxury.

Hotel muito bonito e gostoso, porém pelo valor da diária não deveriam cobrar 45 dólares para sauna e a academia não tinha nada , muito ruim. Restaurante também bem fraco.

I stayed in this hotel about 9 years ago and the difference between then and now is astonishing. The hotel needs to undergo repair, maintenance, and refurbishment...the sink in the bathroom was cracked, the toilet paper holder was broken and about to fall off the wall, and there were broken tiles around the pool outside. The staff has also gone downhill. I attempted to set up a airport transfer a few days before the arrival (as it stated on their page that they offer an airport shuttle if you reserve it 48 hours in advance). After repeated phone calls, whatsapp messages, and emails, I could not get through to the hotel staff. I even contacted Hotels.com and they attempted to contact the hotel THREE times and could not get the hotel to answer their phone. At this point it made me worried that the hotel was not open any longer. I tried to contact them for two days and they NEVER picked up their phone or answered emails or whatsapp messages during that time. Finally the night before the arrival, they responded to an email with no explanation for their absence. They suggested that I was just dialing the wrong number. The food was no longer as good as it was the first visit. And on the way back to the airport, the hotel insisted that they DIDN'T offer a shuttle to the airport. It seems as though the hotel is financially failing, not training their staff, and running out of ways to fund its operations. Poor service all around.

Acomodações (Quartos e armários) um pouco velhos pelo padrão do hotel. Dormimos uma noite sem Ar, que quebrou. Nos trocaram de quarto na noite seguinte. Restaurante e bares do hotel com preços muito alto pela qualidade que entrega. Piscina e áreas verdes excepcionais, sendo o ponto forte do hotel. Hotel afastado de tudo, na mata, sendo um ponto positivo na minha opinião.

Tiki bar needs to improve food quality