The staff was good but room was not clean and tv was not working and ac was noting working from last two hours then the give as different room I don’t like it at all

Great facilities but the staff is not trained well to service clients, the staff pleasant and willing help but lacking training in basic hospitality service. Great management, bathrooms are in need of improvement, outdated, lack of proper maintenance

Worse place I’ve ever stayed. Dirty, dated and smelly. Don’t be fooled by any past reputation, this place is a disgrace.

Very good experience

A really good hotel in the area, probably the best around Phagwara. It has all the facilities for a four star with nice clean bedrooms, gym and swimming pool. The grounds are very pleasant. The restaurant was really good with a very comfortable layout and seating. The food choice and taste was impressive and the staff serving were the ‘icing on the cake’. We were served by Tanasha and she was excellent and really helpful. She went out of her way to assist.

Ideally located between Jallandhar and Phagwara for those who enjoy shopping. There's a mall nearby with modern shops, takeaways, restaurants, and a bar. The infamous Havelli and Lucky Dhaba's are a 10 mins drive away as well. Staff were great and assisted with issues very quickly. Restaurant had great service as well.

The room was dirty , washrooms bathtub has marks, The mirror has stains on it

Hot water would not work, the paint from the walls has worn off. They have patched the bathroom door wall tiles with random color tiles and looks like a circus. Not a 5 star experience as it should be

The rooms are outdated, full of dust, wallpapers ripped, washroom condition very bad,missing showers curtain.. Will not recommend

Worn down and outdated furniture. Damp smell in room.

good service and worker having really good behaviour

Poor customer service, booked for two people but upon check out front desk forced us to pay INR 2000 for extra person. When confronted about charges front desk say I booked for one person but when we both entered in hotel they should have told us at that time. Really very embarrassing situation

Excellent, but room service for food was terrible

I did not like wi fi service its rubbish

Best hotel in Phagwara, worth a stop especially if your taking children 👍

Tv in room not working, safe in room not working, no soap in bathroom sink.

Was very noisy, guests were drinking and smoking with their doors open.

Do not book when there is a function. Part from that everything was excellent

No

Goo