清潔で、スタッフは丁寧。

フロントスタッフが愛想悪いがレストランの男性スタッフはとても感じが良く朝食も品揃えが多く大変美味しかった。 部屋も広く、設備には不満はない。 周辺環境について、駅からも近くロケーションは良いが、周りの道などは汚い。

Bed comfy, linen clean staff exceptionally helpful. The ac/ cooling in the room was poor, especially when the temperatures outside were at 30 degrees late into the evening, my room was changed the next day but no better, room temperature sat at 25 all night so really uncomfortable. But overall a pleasant stay.

Good budget hotel. Clean and good location.

Good location, especially for the O2 if you are booked a gig there.

What a little gem of a hotel! We live in Birmingham but wanted a night out without the hassle of getting back home so booked this hotel as it ticked all the boxes: central location, breakfast, good reviews and very reasonably priced. Well it exceeded all our expectations! It definitely rivals other hotel chains of the same calibre. The member of staff on the front desk was helpful and even delivered a garment steamer to our room as we didn’t have an iron. Spotlessly clean hotel and everywhere smelt amazing. Great buffet breakfast too. We parked in the nearby NCP which was £14 for 24 hours. We will definitely be back!

Convient location with access to parking

Very well located and enjoyable stay

La habitación es exactamente como se ve en las imagenes. Incluye te en la habitación cortesía del hotel, y el baño está renovado y limpio. El personal es muy amable y está a 10 minutos de New Street y muy cerca de buenos restaurantes.

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The hotel is well positioned in the city centre. The rooms are spacious, modern and clean. Breakfast was lovely and staff attentive. The only comment I would make is that my room was at the side by the garage on the street, and as I need my window open, it was noisy with the sounds of jet washing.

The room was clean and comfortable. However, I was disappointed that a security guard knocked on our door in the middle of the night and accused us of being loud, even though we weren’t making noise.

The hotel is in good location easily accessible to the local train station and buses and close to one of the biggest shopping centre In Birmingham. Staff's are very friendly and helpful. One thing I don't like the hotel name at first I wasn't sure to book or not to book. The hotel is environmentally friendly.

A comfortable, clean room and good tea facilities. Breakfast in the morning catered widely with fresh food, cheerful greeting, self service and catered well for gluten free. Fantastic staff to greet you when you first arrive and help with anything you may ask. I would definitely return whenever travelling to Birmingham. Thank you.

The staff was very helpful and the room was clean and comfortable.

Room nice and clean, shower room spotless with towels and linen lovely and clean. The only downside… mattress was thin and lumpy, definitely seen better days, and the fan come A/C in the room didn’t shift from 23 degrees over a 2 night stay, so if you open the window, try not to loose a fingers pressing the return latch in the frame..Reception area and staff all fabulous, so all in all, will certainly return.

Staff were lovely and helpful,the rooms were nice ,clean and comfortable I would definitely recommend the bnb hotels to anyone coming to stay in Birmingham

Stayed for one night. The room was lovely and clean with fresh towels. The beds were very comfy, staff friendly and helpful. Would definitely stay again. 5* from us. Thank you for the lovely stay

Ideal for a night stopover for a concert at the Utilita arena. Good price, clean and well presented' short walk away ( 10-15 mins)

Room was very clean and staff were friendly on check in and check out. Bed was a bit low and more than 1 pillow each would have been nice.