I came here with my 5 year old daughter, for a 1 night trip in Newcastle before she went back to school. I arrived early and the manager was very friendly, she upgraded our room at no extra cost to a double bed with a single, as it was quieter room for the kid. The hotel also let us park in the car park for the following day after checkout so we could get the metro into the city before coming back at 5pm. The room was spotless and really nicely furnished. Bathroom was very nice and clean, lovely fresh carpets throughout hotel and very friendly staff. If we need a place in Newcastle we will definitely be back.