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Room was clean and tidy. Staff were helpful.

Amazing hotel! We attended a wedding nearby. Staff are so incredibly friendly and helpful, great food, clean rooms.

Staff were polite, courteous and prompt; room was spacious.

Pros: Good location, excellent staff/service Cons: breakfast is limited mainly for health conscious guests. Otherwise adequate

Staff were very friendly and accommodating.

Good service, good in-room dining options/bar and great value for money! The breakfast buffet is delightful. Would highly recommend !

Very friendly staff, willing to accommodate every request.

Very good staff and extremely helpful, kind and cheerful.

Restaurant and coffee bar is excellent - rooms ok 4 star - comfortable stay - value for money

Had picked this location for convenience to shopping in Kochi. Average overall experience. Had made a booking for 3 with breakfast option. But buffet manager created an issue for dining for the 3rd person. Rest of the staff at the front desk were very courteous. Room service food quality was deplorable. Had hair in 2 of the 3 dishes ordered!

Excellent property in a great location. 10mins by auto to water taxi, 25mins in Uber to fort kochi or travel via water taxi! Great staff, big rooms with lots of space for movement. Excellent spread at breakfast and great in room service. We also used the bar in the lobby which was vibrant and bustling every night. The cafe is also great for coffe/tea and quick bites to eat as well as amazing range of cakes/pastries for a sweet treat. Can’t fault this hotel and we have travelled extensively across Asia.

Very comfortable stay, attentive staff, Well spread breakfast. excellent Location. Neat and spacious rooms

Normally a good place, but this time the sound of hamerring and power tools on the roof was very disappointing

Lovely stay in Kochi. Great staff, comfy room, good eats

We had lots of insect bites in the room we stayed.

Good experience

The hotel was clean and the staff were exceptional. Cleaning rooms was a top priority. The quality of the food was of a high standard and the daily breakfast was a great way to start the day. I would definitely stay again and recommend it to anyone staying in the area.

Very good service and convenient stay. Food and service was really good. Nice facilities.

Close to shopping areas. Clean. Good service.