Disappointed that there was no comminication that the bar /restaurant was under refurbishment on booking.
Also lots of whatsApp messages asking time if arrival or time of checking out.
Finlay
出張
10.0
/10
18週間前にレビューしました
Hotels.com verified review
Great welcome from Hotel staff, as always, especially Jane, Masie, and Marlon
Fiona
友人&家族 家族旅行
4.0
/10
22週間前にレビューしました
Hotels.com verified review
Evening meal long wait, half the food was cold when arrived. Breakfast not busy, long wait for hot food, no salt and pepper on table, no bread or bread rolls for ham, cheese, smoked salmon other than sliced bread for toast.
Alastair
10.0
/10
23週間前にレビューしました
Hotels.com verified review
Everything about the Crown is excellent, Rooms, Staff, Food.
Lisa
パートナーと 一緒に
8.0
/10
31週間前にレビューしました
Hotels.com verified review
The corridor outside our room had a strong smell of grease, fortunately inside the room was ok. We were wakened from noise in the kitchen around 7am so really not the best room. We were a late arrival and early departure using it as a stop off so took the cheapest room available, I'be stayed here before and would recommend paying for the upgrade as the bigger rooms are much nicer. We arrived around 10pm and went for a drink in the bar, the barmaid closed up after serving us without telling us it was last orders (very early for a Friday night and with 4 separate groups of guests in the bar/lounge area). The very helpful nightshift worker did fix us another couple of drinks.
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Barry
出張
8.0
/10
31週間前にレビューしました
Expedia Group verified review
Lovely place. Need to turn down the thermostat! Breakfast staff not the best.
Keith
パートナーと 一緒に
6.0
/10
33週間前にレビューしました
Hotels.com verified review
Bathroom was awful. Long dark hair in bath; grime all around the bath; mould on taps and tiles. Glass window panels had paint on them and paint splashed on floor and radiator. Bedroom window panels big streakes of paint; dirty on paintwork and an ancient dead wasp. Definitely not 4 star. Very disappointed. Positives: friendly staff and nice lounge area
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Lisa
友人&家族 家族旅行
10.0
/10
34週間前にレビューしました
Hotels.com verified review
Super clean room, was nicely designed & a warm welcome.
Had dinner at the restaurant which unfortunately the service wasn’t great really slow & forgot one of our parties meal & drinks order (I would understand if it was super busy but it wasn’t) but they were friendly in general couldn’t fault that. The hotel was lovely giving really cosy vibes & the receptionist was lovely. Would recommend & the surrounding area is really nice for walks.
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Marcus
パートナーと 一緒に
10.0
/10
34週間前にレビューしました
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Great staff and Spa facp
Chris
出張
2.0
/10
34週間前にレビューしました
Hotels.com verified review
Business travellers do not book this hotel
Cancelled my bookings a couple of hours prior to check-in
Have to wait upto 7 days for a refund
Same room back online available straight away
Very poor
Linda
レジャー パートナーと 一緒に
6.0
/10
34週間前にレビューしました
Expedia Group verified review
The management and staff were very caring and helpful. The chef prepared excellent soups each day!
The room and dining room were acceptable, however both areas need attention to detail with regard to cleaning
Carol
レジャー パートナーと 一緒に
10.0
/10
35週間前にレビューしました
Expedia Group verified review
We had a really nice stay. Food very good. Staff very friendly. The only thing psrking st ti.es was very busy with people parking for thr gym. My hubby has poor mobility and hotel guests using didable bays. We had to park right over the other side of the car park. Other than that a lovely stay
Charles
レジャー パートナーと 一緒に
10.0
/10
35週間前にレビューしました
Expedia Group verified review
Great stay but room and corridors were seriously overheated in the cottage accommodation
Janet
パートナーと 一緒に
8.0
/10
36週間前にレビューしました
Hotels.com verified review
This was our third visit to this (very nearly perfect) hotel with just a few details that need attention:
Please get some decent loo paper, the thin and mean stuff in your bathrooms is admittedly a step up from Izal, but not very nice.
Please stop covering all your cooked breakfast items in black pepper - I hate it and had to scrape a lot
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Kimberly
レジャー パートナーと 一緒に
10.0
/10
39週間前にレビューしました
Expedia Group verified review
The Crown Hotel is nestled in a quiet community near Carlisle. It is located near a train station but also has a parking area (spaces are a bit tight, designed for small cars but filled with larger cars). There is access to a private gym/fitness center on site. There is a lovely garden with seating. The morning breakfast is quite nice with many options. We stayed three nights while we explored Carlisle, Hadrian's Wall and the Lake District. Also, there is a nearby footpath that takes you along the Eden River to Constantine's Cell/Wetheral Caves which made for a lovely morning walk.
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Sandra
出張
10.0
/10
39週間前にレビューしました
Hotels.com verified review
Fab little find. Comfy and welcoming
Sarah
レジャー 友人と 一緒に
8.0
/10
41週間前にレビューしました
Expedia Group verified review
Staff were all lovely and attentive. Bed was comfortable. Great selection of delicious food for breakfast. Nice pool and leisure area.
Jennifer
レジャー 家族旅行
2.0
/10
41週間前にレビューしました
Expedia Group verified review
Nice friendly staff.
No one slept a wink a generator was on all night.