Breakfast was delicious!

Fantastic

スタッフの方は丁寧な対応で、部屋はジュニアスイートにアップグレードしてくれたこともあり広くて快適だった。ガイドブックに掲載されているレストランやリネンの店にもほど近く立地も良かった。朝食会場ではベビーチェアも用意してくれたので、子連れでもゆっくり食事することができた。

旧市街の真ん中で観光もしやすいホテルです。 綺麗でスタッフも親切でした。 ロビーにビリヤード台があり、自由に遊べます。

リトアニア自体は正直イマイチだったが、このホテルは本当に良かった！ホテルだけがリトアニアでのいい思い出。

旧市街地の中心にあり、前の細い通りの雰囲気が最高でした。

とても丁寧親切に対応してもらい、快適な滞在ができた。　プール・サウナはプライベートでのファミリーユースにして下さり、気兼ねなく使用できた。　バスの予約の手配などもスムーズにしてもらえた。　　フレンチレストランでもゆっくりと食事が楽しめた。　　部屋はとても快適だった。　旧市内の便利な場所にあり、ホテルから歩いての観光が便利だった。　夏の暑い時期で、シャワーを浴びたり着替えたりのためにホテルに日中にちょっと戻るのに大変便利であり、快適な市内観光ができた。　さすがにルレ・シャトーのレベルを維持しているホテルであった。

アットホームなブティックホテル。部屋は少し小さめで若干暗いですが、フロントも親切で場所も旧市街の真ん中。宿泊客が少なめで、混雑してないのが魅力。

立地も便利なところにあり、格式ある素敵なホテルでした。スタッフもフレンドリーでよかったです。貸し切りのサウナとプールがあり、贅沢な時間を過ごせました。

5つ星ホテルと期待していたのですが、期待（とお値段）からすると「ふーむ。。」という感じでもありますが、それでもやはりこの立地は旅行者には代えがたい便利さです。 お部屋以外の箇所に、このホテルの星の多さが表れているような気がします。たとえばプール。プール自体は小さいのですが、サウナも楽しめ、ゆっくりできるスペースもあり、とてもよかったです。レストランでは朝食をいただきましたが、チーズ＆ジャムの多さに驚きました。 ちなみに私たちは2泊し、近くの観光ガイドにも全く載っていないレストランで食事をしましたが、とっても美味しかったです。

静かでいいところでした。吹き抜けのあるホテルで、宿泊した部屋は３階。ちょっと見えにくい階段を上ったところにある部屋で、隠れ家みたいな感じでした。ホテルは旧市街にあります。あまりにぎやかなところではないですが、ちょっとあるくとレストランなどは何軒もあります。繁華街に泊まりたい人にはお勧めできませんが、ゆったりした滞在を楽しみたい人にはお勧めできると感じました。

The hotel is beautiful! The lobby has a hand-painted ceiling, the restaurant is gorgeous, the staff could not be kinder or more accomofating. Staying there was a total delight!

Disappointing Stay – Not Worth the Price I booked a Superior Room with the spa package because we were expecting a rainy morning and wanted to relax at the hotel’s spa. Unfortunately, it was never made clear during the booking process that access to the spa was subject to availability. Had I known that, I would never have paid extra for the package. We checked in before 9:00 p.m. and were told the only available spa time was 30 minutes at 7:00 a.m. The whole point of booking the package was to enjoy a relaxing spa experience, not squeeze into an inconvenient 30-minute slot. The check-in experience was equally disappointing. While assisting us, the concierge walked away in the middle of the check-in process without saying a word. When he returned, he simply complained to himself about how busy he was, without apologizing or acknowledging that he had left us waiting. It came across as unprofessional and discourteous. We were also told that the restaurant’s last call was in 15 minutes because the chef was about to leave. However, once we rushed to the restaurant, we were informed that even if we ordered immediately, the food wouldn’t arrive for approximately 90 minutes. That was incredibly frustrating and contradictory. Even small details reflected a lack of attention. Staff couldn’t explain how to operate the wall lights illuminating the artwork in the room. For a hotel in this price range, I expected a much higher standard of service and better communication. The propert

Breakfast was outstanding. Room was spacious.

Wonderful experience and Andrew, the guide arranged by the hotel, was thoughtful, knowledgeable and an insightful. He made history come alive.

Superb stay with superb breakfast and dinner. Fabulous art & design decor. Me and my partner thoroughly enjoyed our stay and certainly will be back! Thank you to all staff and a special shout out to Aurimas, Matas and Ernestas. Best wishes Anthony & Teresa

This was my second stay at this hotel, and it certainly won’t be my last. For me, hospitality is all about customer service, and the staff here truly sets the standard. Every team member was friendly, attentive, and always available to help with anything we needed—from recommending the best restaurants in town to arranging spa at times that suited our schedule. At check-in, we were kindly offered a room upgrade because we had more luggage than would comfortably fit in a standard room. The upgraded room was absolutely beautiful—spacious, elegant, and luxurious. It genuinely felt like staying in a palace. The breakfast experience was exceptional. The selection was incredible, with everything you could possibly want for breakfast, all prepared with outstanding quality and freshness. A special thank you to Sergia, who was incredibly kind and made our morning memorable with her warm service and attention to detail. One of my favorite features of the hotel is the spa. Having the space reserved privately for your use makes it feel truly special. Walking into the grotto-style area with the pool and sauna was exactly what we needed after a long flight. It was the perfect way to relax, unwind, and fully transition into vacation mode. Thank you to the entire team for providing such a wonderful experience. Your dedication to making guests feel welcome and cared for is truly appreciated. I’m already looking forward to my next stay!

The most charming tiny room with a wonderful view. Very good food offerings, helpful staff and convenient location in a vibrant part of Old Town.

The location is perfect. The staff were very helpful and had a genuinely positive attitude toward guests. We also appreciated that early check-in and late check-out were possible without any extra charge. The hotel’s design is stylish and thoughtfully done, and overall cleanliness was excellent. Our room did have a slight smell at first, but opening the windows quickly fixed it. That said, you can notice a few areas that could use some renovation. They’re minor details, but in a hotel that positions itself as top-tier in Vilnius, these things tend to stand out more. We were a bit surprised that water isn’t refilled daily—only a small 330 ml bottle is provided at the start. On the plus side, the welcome praline was a nice touch. Breakfast is tasty, although the selection is somewhat limited. Overall, it’s a very good place, but I’m not entirely sure it justifies the price.

Frukosten var det bästa