受付の男性の対応はよくなかった。Wi-fi専用パスワードが必要なのに、チェックインの際に提示しないし携帯ばかり触っており、態度も接客態度とは思えない。部屋が広いので大人数での利用や繁華街へのアクセスなど、目的にあって合っていれば使いやすいホテルとは思います。

ビーチには、ホテルから直接出ることができます。公共ビーチで賑やかすぎなのですが、荷物を気にしないでいいのは便利ですよ。 内装やインテリアは統一感があって、リゾート感があります。(高級感はありませんが) ナイトクラブが林立するエリアですが、警備員がしっかりしているので、宿泊者しか館内に入れないよう工夫されています。 唯一、Wi-Fiが１端末24時間10ドルというのはなんとかしてほしいです。

家族4人で4日間滞在しました。 周辺エリアは、ショッピングのアクセスもよく便利でした。 受付の男性の感じはとても良かったので好印象です。 ただ、その他のサービスについてはイマイチでした。 宿泊の予算としては格安ですので、低予算での旅行には最適です。

La habitación tenía mal olor. Limpiaban la habitación cada dos días

Buena ubicación, acceso a la playa,

La habitación ya se ve con desgaste de uso, la limpieza le hace falata ya que encontré en dónde se guardan las ollas unas cucarachas muertas. Piden que no se ingresen vidrios a la habitación lo cual se me hace exagerado, ya que muchas cosas las venden en ese material. Por parte del personal fueorn amables. Dos dias no nos salió agua caliente y decian que la dejaramos correr un buen rato y nunca salió y es desperdicio de agua.

My wife and I in 204A oceanfront and adult kids in 204B.. Great beach location, close to restaurants, bars and an excellent grocery store. Had enough kitchen items to make some meals in but more of a minimalist kitchen. Perfect ocean veiws that we enjoyed every day. Close enough to hear the bass of beach bar music during the day but it always seem to shut down by 10-11 if not earlier and we go to bed later so not ab issue. The beds were horrible... rock hard but somehow also did not properly support your body. In 50+ years I never had a toilet seat that could hurt you but the seats here were so flimsy that they managed to flex and pinch your legs or butt of all of us at some point. Even with those bad points we overall enjoyed our stay but the beds and toilet seat would have to be fixed for me to return there.

Everything was good except, property was old, wash basin faucet and flush did not work normally, utensils provided were inadequate and the cooktop took a lot of time to heat and not meant for all dishes. Also, the air conditioner started malfunctioning in day 2, which was rectified.

The studio room was bigger than I expected and the views of the Caribbean Sea were amazing. We could watch the sunrise from the bed. We were so close to the sea that we could hear the waves when the balcony doors were open. The bed was comfortable but the pillows were lumpy. The bathroom was functional but very small. The kitchenette was convenient. The hotel wi-fi was very bad, we could not rely on it at all. The neighboring Coco Bongo can be very noisy at times. Definitely recommend it for the convenience and location though.

nice view

My room needs an update

Just horrible and for the price I paid I expected better. Staff was bad and smelled horrible the hall way smelled like marijuana we did complain but all we saw was a security walk the hall way.

El aseo de la habitacion no era diario

Underbart läge mot stranden men ibland lite hög volym från omgivande restauranger. Ganska slitet, lite kryp på rummet men i övrigt trivsamt

If you are on budget it is okay but be prepared to a very old facility built in the 60's and not renovated. Appliances are from the same time period and often fail to work. It is very conveniently located and the pool is cozy and clean. Communication with the hotel is impossible. Tried calling for days without an answer. Same calling reception. Just being fair... I love Cancun!

Everything was very good Good location Marlene was extremely awesome attending our requests and the whole team very nice

It was ok, bed was rock hard, but the free parking was cool. Power went out my last day there and had to carry bags down four flights of stairs.

Vrry close to the beach

Nice hotel, great ocean view but the service at the front desk is terrible.

very nice staff and very helpful as well