Very nice staff, good location and a lovely breakfast!

A very pleasant and well located place to stay in Deal. All of the staff were exceptionally pleasant and very proactive in being of help and assistance. The food is fresh and well presented and the rooms clean and comfortable. We would have no hesitation to use the hotel again if and when we return to the the area.

Staff are really helpful

What’s not to like about a hotel on the sea front of Deal. Great staff and great sea view from our room. Would we stay again 100% yes.

Absolutely wonderful stay ! Not accessible though if you can’t climb stairs at all - I had to climb up and down a minimum of 9 steps which was rather difficult BUT the Hotel is immaculate and the position is fantastic ! The lady who is the I suspect Owner/ Manager but definitely the Cook is fantastic - we had 4 breakfasts there and 2 dinners - just fantastic . Faultless really! The seaside is across the road , the pier about a 50 metre walk, a lovely promenade goes on for kilometres and is easily negotiated in a wheelchair- so much better than I had hoped for . Thoroughly recommend . There is a restaurant , breakfast room, lounge area, public bar and out side a lovely open area that has about 12-15 tables with umbrellas for the great weather days . *** NO onsite parking though , we UBER’d up from Dover after a cruise and it was approx £26 just so you know . As a side note -( in this part of England) Australians , be aware that basically all restaurants and takeaways are roughly double in price what we would pay at home - eg £5 for a latte ( $10 AUD) that is everywhere ! It was something of a shock to pay the equivalent of $23 for 2 coffees and 2 plain scones in a coffee shop that’s without table service and served on paper plates .

Accomodation excellent plus great food.

The carpet was dirty and badly stained and needed a deep clean or a new carpet. Some of the furniture was old and damaged. The lamps on either side of the bed needed dusty desperately.

Really effective air conditioning. Excellent breakfast. Bathtub. Best possible location, on seafront, next to shops, station and castle.

Clean room, friendly staff and tasty breakfast.

Lovely, start to finish. Nice central waterfront location. Indoor and outdoor waterfront seating for drinks. Nice room, fabulous breakfast. Wonderful.

Breakfast was fabulous, included in price of the room. Great location and views of the Channel. One person that worked there was not very hospitable, blond lady with sixties hair cut. Other then her the staff was GREAT!! Fish and chips were really good and they made me a lemon and ale drink that was delicious. GREAT place to stay if you are near Deal.

Excellent efficient service

We kregen een upgrade namelijk een kamer met zeezicht. De kamer was licht en schoon. De badhanddoeken heerlijk wit en zacht.

Suite 2 with the amazing window seat & sea views made our stay!!

Breakfast was lovely & all staff were pleasant. Our budget room was also very good but the bathroom was a little cosy. All in all a lovely stay

Nice hotel, great location and friendly staff

Great stay and a great breakfast. I will definitely be back.

Room was under maintained, toilet was hanging off, moldy mastic around Bath Room needed repainting, did not get any sleep drunks out side two nights 2in the morning cars beeping Room had poor sound insulation,left at 3.30 this morning to go home and get sleep. Food very good staff friendly bar prices good,shame I did not get my breakfast Parking in Deal a complete ripoff would no use this hotel again the Royal is miles better.

The staff were welcoming initially but when we left on Wednesday 1st April the lady doing the breakfast and checkout was clearly stressed. This resulted in her being abrupt with hotel guests at the breakfast table. We could hear her complaining about lack of staff and that she was having to do too much. She also commented on someone asking for brown and white toast as “being weird”. The bedding and towels were clean but there was mould on the bedroom windows and the bath. The food was great in the restaurant.

The room was lovely but neither bed side lights worked and the kettle was in great need to be descaled. Apart from that, it was all very satisfactory and the breakfast was excellent.