This is not an honest business.  One day before checkin we received a email stating we would be charged for parking.  There was no prior information of this given. After some review the hotel is known for theft and damage to vehicles. The hotel charges a hefty fee if you cancel and is not forthcoming with that fee when speaking to them. The hotel is not well maintained... hvac issues regularly,  plumbing issues, unclean etc.  Do not recommend as this hotel is not customer friendly nor honest, rather it seems its more about skating by at the customer's expense with minimal maintenance as possible.  See reviews outside of Holiday Inns website for additional info on this hotel.  They are not favorable.