・ビーチはありません(12月) ・掃除は不十分でした。 ・ティッシュが補充されてなく受付に行きましたが明日まで対応できないと言われました。 ・立地はすごく便利な場所にあります。 ・施設はすごくきれいでサービスも問題ありません。

道路を挟んで海側と町側に建物があります。今回は町側の建物でしたが、トップルーフにプライベートテラス、ジャグジー付きでそこから海が見える部屋でした。メキシコに住んでいるとお風呂がないのでジャグジーはとてもよかったです。ただなぜか最初の2日間はぬるかったです。部屋の作りもよく、清潔感もあり満足度はかなり高いホテルでした。接客も申し分ありません。すぐ後ろがクラブ通りでかなりうるさかったのですが、意外にも窓を閉めると音は聞こえません。ホテル近くの海鮮系のレストランictio Fish houseで食べた生牡蠣が美味しかったです。また来る機会があれば利用したいと思います。

Wow! Loved the 2 bedroom condo had private hot tub and terrace. Two bathroom. Right near 5th ave good nightlife. 2 pools one heated. Felt like you were in the tropical rainforest.

The staff really make this place. Overall the stay was great. The only things I'd say were annoying was the AC and the in room laundry were extremely loud. Also the connected restaurant downstair will gouge you terribly and the food is not great.

Tree’s need to be trimmed, I kept hitting my head on the low branches. Beach view obstructed with overgrown trees. Bathrooms need more towels and soap/shampoo. Otherwise, property is absolutely beautiful! Highly recommend for a family of 6+!

The only bad thing about this place was that you’re not close to the beach.

Very friendly staff and everything was perfect. The condo was clean and neat and everything one can need and of good quality

Not much beach area, but a very pretty view.

It was an amazing stay! Close to everything. Pool was awesome. Would definitely stay again!

I was not able to stay at the hotel because the US state department advised Americans not to visit Mexico at the time of my reservation. The cartels were fighting at the time . I felt unsafe and the hotel would not refund my money.

Very nice condo style rooms with a major grocery store about a 15 mn walk - so making our own meals was a bonus. Staff friendly, on point and all speak solid English (Making up for my terrible Spanish ability.) Housekeeping shows up when you want them. Location is close to many of the more famous bars on the famous 5th Ave strip. Pool area nice, but small by "resort" standards. It's enough to keep young kids happy. Also doesn't get a lot of sun. Ocean access here, but this part of beach has major erosion so plan on walking down the street either North or South 15/20 minutes to find more of that classic Playa sand.

Veryx clean, super attentive staff. They answer all questions. Very nice and comfortable trip...they acknowledged my children.

Very nice property with a great staff and location.

Great pool and beautiful room. Unfortunately,lots of issues with water cooler, sink draining, and temperature control in room.

The location, cleanliness and customer service was excellent. There is an Oceanside and a beachside to the resort. If you book beachside, there isn’t an elevator. Just so people are aware if they have mobility issues. Rooms are generous in size. The beach is a fishing dock, so they have a shuttle to another beach. Would stay here again.

Room was very comfortable and clean. Great views of the water, great location. Staff was very nice. Very disappointed that the jets of our private hot tub didn't work considering this was a major factor of us booking at this resort. Room 337. Also does not have any beach so if you like to walk along the sand / shore line, you cant here.

Really spacious room and friendly helpful staff. Excellent location! We didn’t spend a lot of time there but did enjoy some drinks and food at the restaurant by the pool. It was very comfortable for our group. The swimming beach is not too far of a walk at all.

Great staff - very helpful front desk. Great to have clean beach towels and chairs from front desk for the stay. Secure parking. Funky design of condo blocks with lots of beautiful plants and a great pool

First of all we stayed in unit 315 so I can not comment on the other Suites on the property. The El Taj is rated as a five-star Resort and wow where we shocked that it is. Our suite was a huge disappointment. Run down, dishwasher not working, gap in refrigerator seal that made everything in the fridge wet and water from air conditioning dripping from ceiling. Oh and the water cooler had a problem with the water freezing so we couldn't get any water out of it. Also if you're looking for a beach this Resort isn't it. Unfortunately the beach has be completely washed away. Now having said that the staff was absolutely wonderful and helped us as much as they could but the units are individually owned so need to be updated and repaired by the owner of the unit. Overall the place is in need of a renovation. The restaurant at the front of the resort is a nice place to sit and enjoy watching the ocean and the food was definitely decent. I would have given it a two-star but the staff was really awesome and did as much as they could especially Yaz. Maybe I should mention unit 315 was a two bedroom Ocean View penthouse which I'm sure was wonderful when it was new.

We stayed in room 532, right off the main entrance. A bit loud at times given people coming and going in the evening. The room itself was very spacious, very clean offering lots of amenities. Big bathroom and bedroom with a comfortable bed. We had a complimentary small bag of coffee, which was nice! Pool towels are provided and you can swap them often. 2 pools are available - we found the one across the street, not the one facing the ocean, was nicer. There is no beach in front of the hotel but a 5 min walk will get you there. Overall, we enjoyed our stay and the staff was great.