We arrived at the hotel and proceeded to check-in and ask whether we could change to a single bed for a couple as we had booked a double bed room by mistake. We were told the hotel was fully booked and have to wait until the next day. The hotel staff attitude was cold and not service oriented and also failed to inform and changed the rooms for us for the next 3 days stay. Disappointed. Breakfast was also an area that needed to be improved, how can a hotel record a 4 stars status when food, accommodation and service is totally unacceptable. We won't stay in this hotel ever again.
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VA
VARARAT A.
9.4
/10
156週間前にレビューしました
ดีมากๆแนะนำที่นี่เลย สระว่ายน้ำดี ฟิตเนตอุปกรณ์เยอะ ห้องซาวน่าใหม่ ห้องพักเก็บเสียง พนักงานต้อนรับรวมถึงbell boy บริการดี ถ้ามทอีกยังไงก็กลับมาที่นี่อีกแน่นอนค่ะ
Phòng ốc cũ kỹ, cách âm không tốt, nên nghe rõ phòng bên cạnh nói chuyện rất ồn. Phòng bị dột nước từ ống máy lạnh. Thẻ từ mở điện không ăn, quẹt rất nhiều lần mới mở được. Bữa sáng đơn điệu, thức ăn không ngon.