駐車場の融通が利いてよかった。

Muy lindo y comodo

Good

Couldn’t find our reservation even though I had it and showed it on the app and my email confirmation. Told us to leave and come back later maybe in a few hours it would come through their system.

Staff was very friendly and our room was very clean. My husband especially loved that he was able to watch the game on ESPN, which is something most hotels do not have as a standard amenity.

clean rooms and very friendly staff

Average business stay

The gentleman that helped us at the front desk was very nice.

The shower water was only lukewarm

The room was clean

I had an excellent experience. The property was clean

Good value for the money. Just needed a place to hang my head for a single night.

Everything was great. Excellent value.

Clean and friendly staff!

The room was decent

Quick overnight stay for a flight. Room was nice and very clean. There was a nice restaurant/bar within walking distance. Good price.

Plenty of parking. Hotel staff was beyond friendly and the room was comfortable and quiet

I stayed at the Sonesta Essential in Plainfield (Indianapolis area) for 4 nights, and unfortunately the experience was very poor. During my entire stay, my room was never cleaned, not even once. No housekeeping service, no trash removal, nothing. In addition, the hotel repeatedly used the common areas and breakfast area to conduct staff meetings, trainings, and even meetings with contractors. This created constant disruptions and made the shared spaces uncomfortable and unwelcoming for guests. To make matters worse, the smell of strong cleaning chemicals in the hallway outside my room was overwhelming and lingered for long periods, to the point of being unpleasant. Overall, this did not meet the standards I expect or from a hotel at this price point. Based on my experience, I do not recommend staying here.

Staff

Great place to stay