お客様各位、ご意見をお寄せいただきありがとうございます。ご滞在中にご不便とご迷惑をおかけしましたことを心よりお詫び申し上げます。チェックイン手続き、スタッフの対応、そしてサービス内容の不足についてご指摘をいただき、社内で対応させていただいております。当ホテルでは、すべてのお客様に温かくプロフェッショナルなサービスを提供できるよう努めておりますが、今回の件につきましては、その点でご満足いただけなかったことを深くお詫び申し上げます。お客様のご意見は貴重なものであり、今後のサービス向上に役立ててまいります。敬具、ナリーラト W. オペレーション・マネージャー
大切なお客様に、私たちの空間、おいしい食べ物、そしてきれいなお部屋をご満足いただきありがとうございます。あなたの楽しい滞在は私たちのチームにとって非常に重要です。もうすぐお会いできますように。ありがとうございます。 Nareerat W. 専務理事
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RC
Rachel C.
9.7
/10
129週間前にレビューしました
The room was spacious, and the staff were incredibly hospitable! There was a welcome drink when I checked-in and I was upgraded to a better room with a balcony. The pool was such a nice break from the scorching heat. It was fairly close to the BTS station, so very convenient location as well. Would definitely stay here again if I were to visit Bangkok again in the future. Would definitely recommend for solo/couple travelers
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1人がこの情報役立ちました
Accommodation's Reply
03 Jul 2025
お客様には、大切なご意見をお寄せいただきありがとうございます。よろしくお願いいたします。
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KC
Kwankomon C.
6.1
/10
139週間前にレビューしました
ห้องไม่เก็บเสียง, ตอนเช้ามีกลิ่นอาหารเข้าห้อง, check in ช้ามาก
l was call hotel taxi but that's too bod,, go to Airport,, every time problem taxi driveer ,. big over charge taxi fee, please l won't request ,, cal for safety taxi,, l was 3 times fihting at the Airport.. thak you.
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d
david
出張
8.5
/10
317週間前にレビューしました
the staffs are very friendly, the location is not at the main road, however it is quite easy to find. Breakfast is good, room is not really spacious but enough for two. Near to Thonglor BTS station, need to walk around 10 minutes (600meters) or if lucky there is free shuttle to thonglor bts station by tuktuk. Overall is good
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RW
Ratchanee W.
6.6
/10
340週間前にレビューしました
breakfast look good but I didn't like, good location have ready bus to BTS. Smell smoke in room but they able to change room if have room. Can hear outside sound clearly. by the way pretty hotel, good and friendly service.
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ST
Sim T. C.
ロマンチックバケーション
6.5
/10
345週間前にレビューしました
Firstly, checked in to a room which is unlockable, then being apologised with his back facing us. Second, being led to a better room (which we assumed since it’s with a window), so we thought it’s fine. After a long day, upon returning to our “upgraded” room.. we were locked out of our room without any notice.. Fine! Then walked back to the reception only to be told that we can’t stay in the room.. then had to be escorted to another room. Now in our 3rd freaking room, the freaking door can’t be opened and we had to be made to wait at the lobby for them to freaking settle the freaking door! I still have 3 nights to go here and I can’t wait to get out from the hotel. To be fair.. room is decent, staff su**s!
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WS
Worrathorn S.
6.0
/10
351週間前にレビューしました
The staffs weren't professional, no service mind and need to improve the quality of service. Especially the front staffs must be get more training in case of solve the problem and how to getting the guest once you are 4 star hotel. I very disappointed.
Nice room with Shabby interior, not too large but enough for two, there's small balcony but don't have seats, prefer to choose the highest floor because people from pool and cafe can see us in the 1st and 2nd room, but they only have 4 floors. Breakfast is great and many variations of food.