Cuando llegué al hotel, No había disponibilidad de habitaciones, el hotel estaba lleno.

Cuando llegué al hotel, No había disponibilidad de habitaciones, el hotel estaba lleno.

No estuve en el hotel no apareció la reservación. Porvafor hacerme la reservación.

I didn’t like a bit this place. It was totally opposite the reviews you provided in the web. They never provided any breakfast or room service. I am totally disappointed.i will never recommend this place to anybody.Filty

Nada mal. Eso sí, me imaginaba unas mejores instalaciones

The staff where all great the bed was very bad very hard like sleeping on the floor!!! Breakfast was ok pool was good

Service at front desk slow but friendly and a lovely cool drink was welcomed after the drive. Room a bit musty. Smelled musty. Not quite moldy. The night ckerk at front desk had a very loud voice and woke me twice. Once at desk and another time when he loudly showed people to their room. Pool is great. Breakfast very nice. Overall it was pleasant

Experience was a lot better than expected, the staff went above and beyond to satisfy all my requests and needs.

Amazing staff, very helpfully and acomodating

Hotel is great, excellent customer service and great location.

Excelente atención, lo recomiendo

La persona con la cual hicimos el check in fue muy amable, pero la persona con la cual hicimos el check out no tiene ni idea de servicio al cliente. De hecho, fue necesario llamar al gerente para resolver algo que era muy simple.

El personal amable, los cuartos limpios, pero no es el precio que corresponde.

The stay was fine but we had to pay 80,000 COP (27€) for losing the key! Of course it is our own fault and we were ready to pay a fine but 80,000 for a key is out of bounds. When I asked for the terms where this amount exactly was stated they couldn't show me. Had to leave for my flight and paid it but very unhappy with how the manager reacted. This kind of downgraded our feeling of the hotel, which was satisfactory until this.

Muy bien

no water no cable, AVOID

Me fue excelente...El único detalle es que yo estoy acostumbrado a comprar tiquetes y a reservar hoteles en Bogota, Medellin , Bucaramanga y el precio que me dan en la factura que me mandan al correo es el mismo que cancelo al presentarme , pero en este hotel no fue así, me toco cancelar un incremento.

Muy mal pues no me respetaron la reserva.

Personeel is vriendelijk, nette kamer, leuke buurt, goed ontbijt

La zona del Prado è buona, non particolarmente trafficata, anche se lontana dal centro. Hotel di buon livello con colazione varia e personale gentile. Stanza matrimoniale uso singolo, ampia e con balcone, buon wifi e canali tv, ottima aria condizionata. Buon rapporto qualità prezzo. Purtroppo ultima notte disastrosa, ragazzi stanza vicina non mi han lasciato chiudere occhio con musica alta sul balcone fino al mattino. Alle 5:00 me ne son andato, prima del previsto.