総合評価とレビュー Chalet RoyAlp Hôtel & Spa

スタッフの方々の対応も良く、地域内シャトルバスもあり、快適に過ごすことができました。

I enjoyed everything bar pool restaurant. They are very kind and polite. I would like to stay next time.

交通の便が悪い、スキーリゾートにおいて様々な手配をしてくれるスタッフのサービスがよかったです。　滞在したのは夏ですが、プールとスパも充実し、楽しく滞在することができました。

Everything was fantastic

Magnifique endroit, très apaisant

Nice weekend stay. Pool could be warmer in the winter. Nice bar and restaurants. Friendly staff

Es war alles okey. Vielen Dank

Bad service and poor management

Really disappointed, the place is running down and the management does not seem to care. Food is just catastrophic and definitely not worth anything more than what a 3 star hotel would provide. The hotel has a serious issue around its restaurants. And the management refuses to acknowledge it.

Very poorly managed property : it took two hours to get our food for Christmas dinner. Manager didn’t even apologise.

Poorly managed

Parfait sauf la télévision sûrement un petit problème la qualité de l image pas bonne et beaucoup de coupures

Great breakfast buffet

It’s a beautiful hotel with a great service.

Great hotel . Just feeling a little tired in the suite we stayed. Loose basin, cracked toilet seat that caught your skin when using and rather stained and chipped furniture in our lounge area of the suite. Staff excellent as usual. Needs some money spending on the suite room for certain though

Perfect!!!

Excellent séjour

TODO BIEN

Average

Valet service is great. Spa facilities is limited given it is called a spa resort. Missing a cold and hot foot bath and a rest area. The outdoor rest area of the swimming pool is partially connected to the restaurant. It is awkward for the people on swim suit and not great for appetite for the guests sitting in the terrace of the restaurant. They have plastic covers over every pen at the reception, looks cheap and not eco friendly at all… if it’s for the purpose of covid, I don’t think the plastic covers mean much. Reception staffs are friendly and helpful. The hotel offered two complimentary apples in the room, but one of them was hollow, disgusting… The restaurant service was very slow, seem they were under staff… overall experience is ok but definitely did not excel as a 5-star spa hotel…