Food at the restaurant is good. Bath-tab in showerroom would be plus.

Très bien situé

Atendente nada solícito em apoiar com as malas já na chegada, deixando uma primeira impressão bem ruim. O café da manhã era bom, mas o mesmo todos os dias. O hotel tem estacionamento, mas em um dos dias precisamos estacionar no -3, porque os demais estavam sem vaga. É absurdamente sujo, inclusive com muito mau cheiro e ferrugem nas portas de acesso ao elevador. Inacreditável, no pior aspecto. Hotel com boa localização (pela proximidade a alguns pontos turísticos), porém, pra quem prefere mais tranquilidade, não é uma boa opção, o hotel fica numa avenida extremamente movimentada. Para um turista, é uma hospedagem que oferece uma péssima experiência. Não voltaríamos e não recomendamos.

Todo en excelentes condiciones

Palestra grande e fornita, ma la struttura è vecchia e tenuta male. Non sembra un nh. Anche le camere non sono pulitissime

Bem localizado pra fazer tudo a pé, a noite as ruas próximas com bom movimento, restaurantes , lojas ...

Si

Boa localização para quem vai a trabalho ou quer focar nos pontos turísticos do Centro, mas muito longe dos restaurantes e bares gostosos de Palermo, pois o trânsito na cidade está muito ruim. O hotel tem um bom café da manhã, mas os quartos são muito escuros e os móveis, lençóis e toalhas mostram sinais do tempo.

Great location not exactly what you see on line. The hotel can use some remodeling.. not bad for the price..

Habitación limpia aunque requeriría algo de mantenimiento (fugas de agua en llaves, ruidos de cañerías). Personal muy atento y servicial. Desayuno muy bueno.

Good location, and very comfortable

Quarto limpo, mas poderia ser melhor . Equipe da recepção nem um pouco simpáticos . A equipe do restaurante precisam ser mais treinados . Mas a pior é a equipe de recepção e alguns funcionários que atendem no bar, não tem preparação para tratamento com os hóspedes, são grosseiros. Precisam melhorar muito . Quanto a manutenção ,também precisam melhorar muito. Nesse hotel não voltaremos jamais. Somos viajantes contínuos o ano todo. Então, sabemos distinguir o melhor do pior . Esperamos, que não repitam os mesmos erros com outros hóspedes . Abraços

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O Hotel atende todas as necessidades. Localização e café excelentes. Falta manutenção e detalhes nos quartos.

We stayed at this hotel on 4–5 March and 19 March and had a very disappointing experience regarding a missing item. After checkout, we realised we had forgotten a jacket in the room. We returned to the hotel later the same day, after the cleaners had been in, but it had already gone. Reception reluctantly checked the room after asking them to multiple times, but it could not be located. We also requested that the cleaners be asked if they found the jacket - and it was surprising to hear that they had not turned this in. We subsequently sent a detailed email asking the hotel to investigate with housekeeping again and also with lost property. We also mentioned that we would be returning to the hotel again 2 weeks later. Despite this, we never received any reply to our email, and when we stayed again, nobody followed up or provided any information. While items can sometimes go missing, the complete lack of response and apparent absence of any investigation was very disappointing. At the very least, we expected acknowledgment, communication, or some effort to resolve the situation. The way this was handled left us with a poor impression of the hotel's customer service and attention to guests’ concerns.

Falta

near obelisco very nice hotel

Tiny pool. Old building

Area looked sketchy but we saw no issues. Room was big but very poorly laid out so there was not a lot of room for stuff. Night stands were small and couldn’t accommodate much. The outlets were old and loose so when you put something to charge it would come loose and not charge. The shower was a nice size, good temperature and pressure but no hand unit. Also, they are stingy with the toilet paper so you have to keep asking for more. Also, you have to use toilet paper because they don’t provide kleenex. Bathroom counter is small so you can’t put much on it and there is no place to hang a toiletry bag. The bed is rock hard and uncomfortable but the BIGGEST issue is the glasses in the room. I used one to drink some water with powder (medicine) and the next day when i went to use the same glass it still had residue. They didn’t even was it or replace it. Makes me wonder what else is being neglected.