Was very disappointed at being charged extra to park the car because we booked through Hotels.com. Only received a refund when we complained and pointed out that had I come and just bought a coffee I would have been eligible for free parking as I would have been considered to be a customer. But not considered to be a customer when staying overnight.

nice old building if you do not mind creaking floorboards. They really need to up-date their web page, is says free parking but it is not it cost £4 per day, picture of the room I booked showed a bathroom with a bath, no bath. It was clean but not perfect. Staff were OK understaffed at the bar took 10 minutes to get a coffee, and unfortunately staff argued with each other in front of customers because of this. like most things these days food and drinks were over priced, cost of the room was over priced for what we got. it was more like a B+B without the breakfast, which if we wanted would of cost extra.

Staff are very helpful and friendly, lots to do for children. Next to the beach and a cliff walk down to Amusements, rides arcade and Restaurant. Parking is in front of Hotel. Room has everything you need. Tea coffee biscuits etc Netflix and sky sports. We enjoyed our week very much

This hotel is fantastic. Top qualities: Service deserves first place Location - beautiful, unique in the area Food and drinks are great Activities - you won't be bored

The hotel is lovely to stay in the staff are friendly and the rooms are very clean and tidy will stay again.

Lovely hotel, great staff, fabulous food and generally a lovely relaxed feel - will be back

If your of the older generation, this is the place for you.

A superb family owned and run hotel. Excellent value for money will stay again.

Wonderful staff, exceptionally clean , exceptional evening meals and plenty to do for my grandson. Have come home today after a 5 night break and i wish i was still there. ☹️

Lovely staff, great location and good break away

This is absolutely amazing!! The room is simple but spotless, the bar area, lounge area, restaurant area is fantastic!! The staff are really really lovely people who are really friendly and can’t do enough for you!! They have beautiful jewellery on sale and I’m gutted to realise I forgot to buy one!! The food is really lovely!! I recommend booking the breakfast and four course evening meal because it was so nice!! Not a bad thing to say about this hotel in all honesty!! Soft play indoor area with toys, pools, Wendy houses, two climbing and slide play areas, woodland areas for walking to the beach/shops/amusements/town. The little beach area is so lovely too with some great shops!! Definitely will be coming back and gutted we didn’t book longer

The setting and views flexibility of dining, staff helpful

Lovely room .clean and tidy staff was all friendly

Amazing hotel will like to visit again

Nice comfortable rooms and service. Could not sleep very noisy in the bar area until past 2.30 am. Not good nights sleep unfortunately.

The friendliness of the staff. The competence of the staff. The quality of the evening meals in the restaurant.

Good family location with activities for all.

My partner and I stayed for one night in a standard room. It was ok and the bed was comfortable though the decor needed a little TLC and some of the wall lights didn’t function properly. There was also a small bathroom skylight which had gathered a collection of dead flies. We liked all members of staff who were unfailingly friendly and helpful. We also enjoyed the many facilities including the attractive swimming pool, large public rooms and the table tennis. Our evening meals served in the bar were average. The meat was beautifully tender but the broccoli was overcooked and the boulangère and roast potatoes didn’t seem to have seen the inside of an oven for very long. It all appeared to have been dumped on our plates and harked back to how hotel food used to be served a few decades ago. However, breakfast was excellent in every respect: well cooked food, lots of choice and attentive service. Sadly, although there’s much to like about the Langstone Cliff’s traditional approach to hospitality, it’s not enough to persuade us to visit again.

Wonderful service makes the stay special!

Amazingly friendly staff and very spacious grounds and interior so never felt crowded. Great all day menu available from the bar and good food in the main dining room.