Staff very helpful

The property was well maintained and calm, we had a good stay there! The restaurant service can be improved for the breakfast to include more variety, and service can be more efficient! The activities Center is well managed and Aditya and team did a great job to explain all activities in detail and also recommend nice ones for us!

Staff services

Outstanding hospitality by every member we interacted with, right from the reception to the wonderful people who served us, the marine biologist, the chef and the singer at the cafe. Very appreciative of the prompt response and kindness that we experienced.

liked the location of the hotel close to Jetty and good accessibility for the transport

Wi-Fi issues was there with expiring voucher codes, more frequent than 24 hrs as mentioned by them

Food was fantastic, room lighting looks old and need more lighting, most od the staff had been courteous leaving their manager who had to be reminded to be polite and not arrogant near pool side

Delicious Food n helpful staff. Property located nearby to pier, beach is not great. Lighting is dim and need upgradation, pricing looks over priced for the facilities, Was very disappointed with the rude n arrogant behaviour of manager met near pool side

We had booked in another property at Havelock Island and were extremely dissapointed. We managed to get a chalet at Sea Shell Havelock last room available. As soon as we arrived at the property extremely welcoming staff especially front office manager Ms. Khushboo. She ensured our stay was comfortable and pleasant. Property is well maintained and clean. Would like to specially thank Ms. Khushboo for accomodating a late check out request. We tasted wonderful food at both restaurants Bonova and White Lotus. The staff are extremely kind and pleasant. Also would like to thank Mr. Anuj for a pleasant stay. Thank you to the entire staff at Sea Shell Havelock. You are all doing a great job.

I would advise to avoid this hotel . This hotel charges 5 Star money, for a 4 Star Hotel but offer a 1 STAR SERVICE ! We had lots of problems with our room which took ages to sort and the staff were very unhelpful . Spa offers services for 60 and 90 mins but when we used they didn’t give the full time promised and finished 15mins early and then said sorry we are closing ?? I could go on with the amount of issues we incurred but it would be a long list . Good luck if you choose to stay here !!! Management also very unhelpful

Entre amis et famille, chacun dans son bungalow. Des repas pris dans les restaurants ou au bar. Un super spa.Des sorties proposees par l'hotel. Des baptemes de plongee. La mer ( se promenzr dans la mangrove et observer les petits crabes et poissons ), la piscine... pas loin du petit village . Du personnel tres gentil et soucieux dz nous etre agreable.

Very clean and nice hotel. Be aware that if you choose the cheapest option you might end up in some apartments with a door facing the road, and as Indians tend to use their car horns for everything, getting woken up in the middle of the night might not be unheard of. The amenities and facilities were great, and the food was some of the best we had during our 3 weeks holiday in India. Massage was so-so, but that's coming from someone who prefers sport or thai massages.

Beautiful property with private beach.

Outstanding hotel! The property is beautiful, clean and quiet. Our room was spacious, comfortable, with balcony facing beautiful garden. The hotel is located on amazing seashore. The level of service reaches perfection. I would like to mention Prateek and his excellent team at the international cafe, and during breakfast. The approach, the service experience, food & drinks are superb! I wish we could stay longer. Highly recommended hotel for perfect vacation.

It's a great property for anyone looking for Luxury,

location is very good , the hotel did not inform about renovation and during day heavy disturbing noise spoiled the holiday, the hotel has extremely strict conditions , this is not guest friendly hotel, we were overcharged when we found out hotel negotiates tariff directly vs booking via agent website it was disappointing .

Excellent personal attention, property was good ,food was excellent. Very friendly. I traveled with a wheel chair family and they were awesome