We booked the Grand Hotel as its facilities included a health suite including a pool,sauna & jacuzzi to relax in after a 4hr drive,however upon arrival we were told that the Jacuzzi was unavailable.
I also requested a bath in the bathroom which was ignored as we were placed in a room with only a shower..
3rd minor whinge was the fact the double bed was made up of 2 single mattresses which inevitably during the night parted.
And finally due to these discrepancies, i asked for a complimentary breakfast or even a price reduction on the €16 pp cost,which was dismissed as i made my booking through Hotels.com..whatever that meant..